Infrastructure Delivery Lead
2 semanas atrás
We are seeking a skilled Technical Reporting Specialist to join our team at Multivison, Lda. As a key member of our Infrastructure department, you will play a vital role in supporting our Service Delivery Management initiatives.
Main Responsibilities:
The successful candidate will be responsible for building and maintaining monthly/weekly reports on KPIs, following vulnerabilities, and ensuring SLAs are delivered to various companies. You will work closely with the Infrastructure team to organize governance, lead remediation action plans when necessary, and collect audit evidence/documentation required.
Key Performance Indicators (KPIs):
- Manage vulnerabilities reports on a weekly basis, providing specific views depending on requests.
- Identify any vulnerabilities gaps according to the risks defined by Security teams and lead proactively some remediation plans with technical teams.
- Manage the vulnerabilities actions plan, providing a specific view on KPI, ETA, and progress for each company.
- Answer questions and execute operational tasks related to compliance requirements following the defined ETAs.
- Create/update/support reports and dashboards with their SLAs for all the Infrastructure scope (DB, System, Network, Security, EUS).
- Present the KPI during dedicated meetings.
- Define with operational teams and follow remediation plan.
- Execute operational tasks related to Vulnerability management and Compliance requirements following the defined ETAs.
- Weekly follow-up and detailed reporting of action plan and actions taken.
Requirements Deliverables:
- Produce reports and dashboards with specific focus on INFRA KPI (monthly) and Vulnerability KPI (weekly/monthly).
The Ideal Candidate:
To succeed in this role, you will need strong reporting skills, excellent communication abilities, and a solid understanding of IT infrastructure. The ideal candidate will have experience with JIRA, MS PowerPoint, MS Excel, and MS Power BI. Portuguese and English proficiency is mandatory.
What We Offer:
- A competitive salary range of €50,000 - €70,000 per annum, based on experience and qualifications.
- A comprehensive benefits package, including health insurance, meal ticket/reimbursement, and transportation subsidy.
- A dynamic and collaborative work environment with opportunities for growth and professional development.
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