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Business Intelligence Analyst

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About Planet

Planet is a pioneering technology company that is revolutionizing the payment industry by prioritizing customer experience. Our integrated solutions encompass payment processing, VAT refunds, dynamic currency conversion, and management services for merchants in the Retail and Hospitality sectors worldwide.

We have experienced significant growth in recent years, expanding our services and global presence. Backed by strong private equity investors, Advent International and Eurazeo, we possess the financial capital and expertise to drive growth through strategic acquisitions.

Our mission is to create a world of seamless commerce where payments are simple, secure, and effortless, empowering our partners to deliver exceptional experiences to their customers.

Role Overview

We seek an experienced Business Intelligence Analyst to join our dynamic and growing team. In this role, you will drive strategic insights, support data-driven decision-making across key business areas, and collaborate with stakeholders in Payments, Dynamic Currency Conversion (DCC), Tax-Free, and Hospitality sectors. You will be instrumental in transforming large-scale datasets into actionable business recommendations and automated processes, while also contributing to the broader BI strategy.

As part of the BI Analytics team, you'll work alongside data engineers to ensure scalable ETL processes but maintain a primary focus on analytics. This role offers the opportunity to work autonomously on end-to-end projects, from gathering requirements to delivering impactful solutions using PowerBI, SQL, and other tools. Additionally, you'll have the opportunity to mentor and teach others within the team, contributing to the growth of the BI Analytics function.

Key Responsibilities:

  • Analyze and Generate Insights: Identify, analyze, and interpret trends or patterns in large datasets to drive actionable insights for business stakeholders in Payments, DCC, Tax-Free, and Hospitality.
  • Design, build, and maintain advanced dashboards in PowerBI that are scalable and provide clear insights to support decision-making across the organization.
  • Promote process automation and optimization through BI tools to streamline reporting and analytics.
  • End-to-End Project Management: Lead projects independently from ideation to implementation, collaborating with stakeholders across the organization to define requirements, scope projects, and deliver solutions that drive business value.
  • Act as a translator between technical teams (Data Engineering, etc.) and business stakeholders, ensuring requirements are well understood and implemented accordingly.

Requirements and Qualifications:

  • Technical Skills:
    • PowerBI: Advanced expertise in PowerBI is essential, including experience with DAX, building automated reports, and creating complex, data-driven dashboards.
    • SQL: Strong proficiency in SQL, with experience working with large datasets in a cloud-based environment (Snowflake).
    • Data Modelling: Experience with data modelling and data pipeline processes (using dbt or equivalent).
    • Cloud Platforms: Experience with cloud data platforms (Snowflake, Azure as a plus).
    • ETL: Basic knowledge of ETL processes and experience working with data engineers to contribute to scalable solutions. Familiarity with GitHub for managing code and version control.
    • Azure: Experience with Azure cloud services.
    • Python: Ability to automate data tasks and processes using Python (not mandatory but beneficial).
    • Data Governance: Understanding of data governance and security best practices.
  • Soft Skills & Behavioral Attributes:
    • Analytical Thinking: Strong problem-solving skills with the ability to approach business problems insightfully and propose creative, data-driven solutions.
    • Stakeholder Management: Excellent communication and stakeholder management skills; proven ability to gather business requirements and translate them into technical solutions.
    • Self-Starter: Comfortable working independently in a fast-paced environment and managing multiple projects and stakeholders simultaneously.
    • Mentorship: Eagerness to mentor others and contribute to team growth, fostering a collaborative and supportive environment.
    • Adaptability: Comfortable navigating change and quickly adapting to evolving business and technology landscapes.

What We Offer

We offer a competitive salary of $120,000 - $180,000 per year, commensurate with experience, and a comprehensive benefits package, including health insurance, retirement savings, and paid time off. As a valued member of our team, you will have opportunities for career growth and professional development, as well as a chance to make a meaningful impact in the payment industry.