IT Client Platform Engineer
2 semanas atrás
At Cloudflare, we're on a mission to build a better Internet. Our network powers millions of websites and other Internet properties, protecting and accelerating any Internet application online without adding hardware, installing software, or changing a line of code.
We're looking for a skilled IT Client Platform Engineer to join our Client Platform Engineering team. As a key member of our team, you'll solve complex endpoint management problems and drive security and end-user experience for our End User Computing platform.
About the Role
We're seeking an experienced IT Client Platform Engineer to assist our Windows and macOS teams in delivering software at a global scale and supporting our IT Operations teams in troubleshooting complex user issues.
About the Team
You'll join a team of Client Platform Engineers that provide enterprise-level Client Platform services, development, support, and client enablement for end-users around the globe. We strive to provide highly resilient and observable services to our teams, reducing manual toil wherever possible.
What You'll Do
- Solve endpoint management problems at a global scale
- Proactively solve end-user computing problems across a diverse fleet of devices
- Seek guidance from the team when needed
- Be flexible and available for after-hours support
- Assist the team with macOS, Windows, and Linux platform management
- Provide thoughtful feedback on asks and requirements for new projects
- Work collaboratively across geographical and team boundaries to solve problems
- Work in a team environment
- Create and update technical documentation
- Help make your team and cohort teams' lives better
What You'll Bring
- 1+ years of proven work experience in a systems administration role
- Hands-on experience with Windows/Linux/Mac OS management platforms
- Hands-on experience with scripting languages such as Bash, Powershell, Python, Golang, and/or Rust
- Good understanding of computer systems, mobile devices management platforms, and software development best practices
- Ability to perform root cause analysis on issues and document and implement solutions
- Familiarity with multiple environment deployments
- Excellent problem-solving and communication skills
- Ability to provide step-by-step technical guidance, both written and verbal
- BS degree in Information Technology, Computer Science, or relevant field or equivalent experience
Bonus Points
- Experience with Jamf Pro and Microsoft Intune
- Experience with Ansible and Linux system administration
- Experience working in the technology industry
- Experience working in a Service Desk, Help Desk, or Call Center environment
- AWS Technical Certifications
- Microsoft Azure Technical Certifications
- Google Cloud Technical Certifications
- Agile Certification
- Microsoft Support Certification
- Apple Support Certification
- ITIL Foundations
- HDI Support Center Agent
- CompTIA A+ Certified
What Makes Cloudflare Special?
We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: We equip politically and artistically important organizations and journalists with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare's enterprise customers-at no cost.
Athenian Project: We created Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure, and privacy-centric public DNS resolver. This is available publicly for everyone to use-it is the first consumer-focused service Cloudflare has ever released. Here's the deal-we don't store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you'd like to be a part of? We'd love to hear from you.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at ****** or via mail at 101 Townsend St. San Francisco, CA 94107.
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