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Experience and Success Manager
2 semanas atrás
Job Overview
The Experience and Success Manager role is a key position in our Global Scaled Customer Success organization. You will be responsible for leading a team of customer success managers, driving customer satisfaction, and identifying opportunities for growth.
Key responsibilities include:
- Developing and executing customer success strategies that align with our business objectives.
- Leading a team of customer success managers, providing guidance and support to ensure customer satisfaction and growth.
Your Qualifications
- 5+ years of experience in Customer Success or Account Management.
- Proven track record of leading high-performing teams and driving customer satisfaction and growth.
- Strong leadership and communication skills, with ability to build strong relationships with customers and internal stakeholders.
About Us
We are a global company committed to providing exceptional customer experiences. Our hybrid work model enables employees to balance remote work with in-person collaboration and connection.
