Project Director Office Lead

4 semanas atrás

Lisboa, Lisboa, Portugal Truphone Tempo inteiro
Job Title: Project Director Office Lead

About the Role: We are seeking an experienced Project Director Office Lead to oversee the planning, implementation, and tracking of a critical project aimed at replacing and migrating a number of current charging and billing systems with a new Cloud based online charging and billing platform and optimizing the existing billing process and operations within the organization.

Key Responsibilities:

  • Develop a comprehensive project plan outlining scope, objectives, deliverables, timelines, and resource requirements.
  • Collaborate with stakeholders to define project requirements and align expectations.
  • Identify and mitigate potential risks and obstacles to project success.
  • Lead the project team through all phases of implementation, ensuring adherence to the project plan and timeline.
  • Coordinate with cross-functional teams including billing, IT, finance, and operations to execute project tasks.
  • Monitor project progress, track milestones, and adjust plans as necessary to achieve project goals.
  • Communicate project status updates, key milestones, and risks to stakeholders, ensuring transparency and alignment.
  • Engage stakeholders throughout the project lifecycle to gather feedback, address concerns, and manage expectations.
  • Resolve conflicts and facilitate consensus among stakeholders with competing priorities.
  • Allocate resources effectively to support project activities and meet deliverable deadlines.
  • Collaborate with resource managers to ensure appropriate staffing levels and skillsets are available for project needs.
  • Manage vendor relationships and third-party resources as necessary for project execution.
  • Establish quality standards and metrics to evaluate project deliverables and ensure compliance with requirements.
  • Conduct regular reviews and testing to validate the functionality and accuracy of billing systems and processes.
  • Implement corrective actions and process improvements as needed to enhance billing accuracy and efficiency.

Requirements:

  • Bachelor's degree in business administration, finance, information technology, or related field.
  • Master's degree preferred.
  • Proven experience as a project manager or program office manager, preferably in billing or finance-related projects.
  • Strong understanding of billing and online charging systems, processes, and best practices.
  • Solid understanding of mobile network and telecommunication architectures.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in project management tools and methodologies.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Certification in project management (e.g., PMP, PRINCE2) is a plus.

What We Offer:

  • A dynamic and international work environment.
  • A collaborative and inclusive culture.
  • Opportunities for professional growth and development.
  • Competitive compensation packages.
  • Comprehensive health insurances.
  • Other perks to ensure our team members are well taken care of.

About Us: We are a growing brand in the telecommunications industry, committed to helping our team members grow and develop. We are an equal opportunity employer, valuing your character as much as your talent. Diversity drives our innovation, and we offer a collaborative, dynamic, and international work environment.

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