Senior Network Engineer

4 semanas atrás


Lisboa, Lisboa, Portugal Colt Technology Services Tempo inteiro
Job Summary

SDN & Packet Network Engineers provide first and second-level technical support to customers globally. This may include network monitoring, fault resolution, and the provision of bespoke charged solution support and management.

Role Purpose

To work within a team of highly experienced customer-supporting engineers, with full responsibility for resolving customer faults and problems occurring on Colt's Packet and SDN products and services.

Key Accountabilities
  1. Proactively monitor, troubleshoot, diagnose, and resolve faults across a pan-European MPLS Infrastructure and a range of IP services according to product SLAs, up to 3rd Level Support.
  2. Participate in a 24/7 shift pattern.
  3. Have full knowledge of customers' bespoke networks and services.
  4. Provide a professional interface to customers, acting as a Single Point of Contact for all their issues.
  5. Build and maintain working relationships with key interconnect partners and vendors.
  6. Manage and coordinate tasks assigned to other teams, such as Field Maintenance or Technical Assistance Centre.
  7. Maintain a clear and accurate record of events throughout a fault duration using Colt's Remedy-based Fault Management System and provide regular updates as and when required.
  8. Resolve or escalate faults as appropriate, according to product SLAs.
  9. Identify, plan, and implement solutions for re-occurring problems on IP and Ethernet Networks.
  10. Technical report generation for customer RFO/RCA requests.
  11. Technically manage software upgrades in coordination with vendor and Colt teams involved.
Requirements
  • Direct experience in Layer 1-2-3 Services and Technologies, including but not limited to the following: Understanding of IP Fundamentals and various Protocols, including BGP, EIGRP, OSPF, ISIS.
  • Working experience with implementing, diagnosing, and troubleshooting IP Access, MPLS, and VPN solutions across a pan-European network.
  • Understanding the provisioning and maintaining of IP, Ethernet, and Optical services across Backbone Networks.
  • Knowledge of LAN (Ethernet) based products.
  • Experience of UNIX-based applications and trouble-shooting tools such as Telnet, FTP, TFTP, Traceroute.
  • Experience of one or more of the following Network Management and Support systems: Netcool, SMARTS, CiscoWorks, InfoVista, TACACS, Vendor-Specific Element Managers.
  • Experience in working with global providers, NOC, and Field operators for technical issues.
  • Knowledge or experience with interfacing into Optical and Ethernet-based Networks would be advantageous.
Skills/Qualifications
  • A logical approach to fault finding and troubleshooting.
  • Ability to control and coordinate complex technical situations in a calm and professional manner.
  • Excellent customer-facing skills, dealing with specialist requests regarding Overall Solutions and not limited to a single Technology.
  • Customer-focused and able to communicate effectively with all required parties, including internal/external network partners and customers.
  • Fluent in Spanish.
  • Fluent in English.
  • Formal IT qualification such as CCNP, CCSP, CCNA, CompTIA Network+ etc.

  • Senior Network Engineer

    4 semanas atrás


    Lisboa, Lisboa, Portugal Capgemini Tempo inteiro

    About the RoleCAPGEMINI ENGINEERING is a world leader in engineering services, bringing together a global team of engineers, scientists, and architects to help the world's most innovative companies unleash their potential.As a Senior Network Engineer at Capgemini Engineering, you will be responsible for the operation, maintenance, and management of...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    **Job Title:** Senior Network Automation Engineer**About the Role:We are seeking a highly skilled and experienced Senior Network Automation Engineer to join our team at Cross Border Talents.**Job Description:**This is an exciting opportunity for a seasoned professional to take on a key role in shaping the future of our network infrastructure. As a Senior...


  • Lisboa, Lisboa, Portugal Capgemini Tempo inteiro

    Job OverviewAs a Senior Network Solutions Engineer at Capgemini, you will play a crucial role in delivering cutting-edge network solutions to our clients. This is an exciting opportunity for a motivated and experienced professional to join our team and take their career to the next level.


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    Job DescriptionJob Title: Senior Network Automation EngineerJob Summary: We are seeking a highly skilled Senior Network Automation Engineer to join our team at Cross Border Talents. The ideal candidate will have a strong background in network automation, software-defined networks, and network virtualization.Key Responsibilities:Design and implement network...


  • Lisboa, Lisboa, Portugal Https:Www.Energyjobline.ComSitemap Tempo inteiro

    Job DescriptionWe are seeking a highly skilled Senior Network Automation Engineer to join our team at Https:/Www.Energyjobline.Com/Sitemap. This is an exciting opportunity to work on the evaluation, design, trial and deployment of our next generation network (NGN) products and service delivery.About the RoleThis position requires a strong background in...


  • Lisboa, Lisboa, Portugal Itrecruiter Tempo inteiro

    Job OverviewWe are seeking a skilled Senior Network Integration Engineer to join our team in Lisbon, Portugal. As a hybrid work model allows for 30% remote and 70% in-person work, this role is ideal for individuals who value flexibility and balance.


  • Lisboa, Lisboa, Portugal Https:Www.Energyjobline.ComSitemap Tempo inteiro

    About the Role:We are seeking a highly skilled Senior Telecommunications Network Engineer to join our team at Capgemini Engineering. As a key member of our team, you will be responsible for the operation, maintenance, and management of our telecommunications network, utilizing cutting-edge technologies such as IP, fiber optic, and SDN.Your Key...


  • Lisboa, Lisboa, Portugal Velv Tempo inteiro

    We are seeking a highly skilled Senior Network Automation Engineer to join our team at Velv. This role requires a strong understanding of networking concepts and experience with Python, bash, and Chef.Key Responsibilities:Design and implement network automation solutions using Python and ChefCollaborate with our team to identify and resolve network-related...


  • Lisboa, Lisboa, Portugal Infinera Tempo inteiro

    Job DescriptionWe are seeking a Senior Network Quality Assurance Engineer to join our team at Infinera in Lisbon, Portugal. As a key member of our R&D Network Management Systems group, you will play a critical role in ensuring the delivery of high-quality software solutions for our advanced optical networks.


  • Lisboa, Lisboa, Portugal iTRecruiter Tempo inteiro

    Job Title: Senior Optimization Engineer - Network PlanningJob Description:We are seeking a highly skilled Senior Optimization Engineer - Network Planning to join our team. As a key member of our network planning team, you will be responsible for designing and planning new network elements, including cell tower placement, antenna configuration, and frequency...


  • Lisboa, Lisboa, Portugal Velv Tempo inteiro

    We are seeking a highly skilled Senior Network Automation Engineer to join our team at Velv. As a key member of our Network Automation Team, you will be responsible for designing, implementing, and maintaining our network infrastructure.Key Responsibilities:Design and implement network automation solutions using Python and Chef.Develop and maintain RESTful...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

    About the RoleAt Cross Border Talents, we are seeking a highly skilled Senior Network Engineer to join our team. This is a challenging and rewarding role that will allow you to utilize your expertise in network automation, software-defined networks, and network virtualization.Key ResponsibilitiesThe successful candidate will participate in the evaluation,...


  • Lisboa, Lisboa, Portugal Capgemini Tempo inteiro

    About the RoleWe are seeking a highly skilled Senior Network Engineer to join our team at Capgemini Engineering. As a key member of our network operations team, you will be responsible for the operation, maintenance, and management of our telecommunications network.Your ResponsibilitiesManage and maintain our telecommunications network infrastructure,...


  • Lisboa, Lisboa, Portugal Vodafone Tempo inteiro

    Job SummaryVodafone is seeking a skilled Senior Cellular Network Engineer to join our team. As a key member of our network planning department, you will be responsible for providing and implementing radio network coverage guidelines.Key ResponsibilitiesSupport local teams in providing radio network planning guidelines, focusing on radio propagation coverage...


  • Lisboa, Lisboa, Portugal Vodafone Tempo inteiro

    Job SummaryWe are seeking a highly skilled Senior Cellular Network Engineer to join our team at Vodafone. As a key member of our network planning team, you will be responsible for providing and implementing radio network coverage guidelines.Key ResponsibilitiesSupport local network design teams in providing radio network planning guidelines, with a focus on...


  • Lisboa, Lisboa, Portugal Vodafone Tempo inteiro

    Job DescriptionAs a Senior Cellular Network Engineer at Vodafone, you will play a key role in providing and implementing radio network coverage guidelines. Your primary responsibilities will include:Supporting local network design teams by providing radio network planning guidelines, with a focus on radio propagation coverage and radio planning tools.Using...

  • Senior Network Engineer

    3 semanas atrás


    Lisboa, Lisboa, Portugal Hitachi Vantara Corporation Tempo inteiro

    About the RoleWe are seeking a highly skilled Senior Network Engineer to join our Integrated Communication & Supervision (ICS) team. As a key member of this engineering team, you will play a critical role in developing and integrating our line of integrated communications and supervision solutions.Key Responsibilities• Participate in all engineering...


  • Lisboa, Lisboa, Portugal Capgemini Tempo inteiro

    Senior System Engineer - Network ExpertAt Capgemini, we're seeking a highly skilled Senior System Engineer to lead the installation, configuration, maintenance, and optimization of NetAct systems. As a key member of our team, you'll provide technical guidance to junior engineers, collaborate with cross-functional teams, and play a crucial role in ensuring...


  • Lisboa, Lisboa, Portugal Vodafone Tempo inteiro

    Job SummaryWe are seeking a highly skilled Senior Cellular Network Engineer to join our team at Vodafone. As a key member of our radio network planning team, you will be responsible for providing and implementing radio network coverage guidelines.Key ResponsibilitiesProvide and implement radio network coverage guidelines through radio network planning, radio...


  • Lisboa, Lisboa, Portugal Capgemini Tempo inteiro

    Network Planning Engineer RoleAt Capgemini Engineering, we are seeking a skilled Network Planning Engineer to join our team. As a Network Planning Engineer, you will be responsible for designing and optimizing network layouts, including cell tower placement, antenna configuration, and frequency allocation. You will also perform simulations to predict network...