IT Continuity Analyst

Há 5 dias


Lisboa, Lisboa, Portugal ALTER SOLUTIONS Tempo inteiro

Company Overview

Alter Solutions Portugal is an IT consultancy company that promotes digital transformation as part of the Alter Solutions Group, established in 2006 in Paris. In 2022, we joined the act digital group, forming a global community of talent in technology with a presence in twelve countries.

The company partners with over 120 clients and has a team of over 500 people working on projects for diverse industries such as banking, insurance, transportation, aviation, energy, and telecom.

We are the nearshore IT center's headquarters, with a dedicated team of around 30 specialized professionals integrated into projects with several internationally renowned clients.

Job Responsibilities

The IT Continuity Analyst's primary responsibility is to manage IT continuity and resilience for Wealth Management (WM) IT assets.

Main Responsibilities:

  • Ensure IT continuity classification for each asset is accurately assessed and consistent with business continuity needs.
  • Guarantee that IT continuity plans (IC Plans) are completed and meet Group Requirements for each IT asset.
  • Ensure backup and restoration processes and operational procedures are well-documented and enforced.
  • Schedule, drive, and report IT disaster recovery exercises conducted by IT Production teams.
  • Follow up on post-DR exercise action plans.

IT Governance Risk and Compliance (GRC)

  • Maintain WM IT continuity policy and procedures, ensuring alignment with the Group-level framework.
  • Ensure compliance with IT continuity and operational resilience from regulators, including DORA in Europe, MAS in Singapore, and HKMA in Hong Kong.
  • Guarantee that data is complete and accurate in the IT GRC tool, including asset classification, compliance with IT continuity requirements, IT continuity dashboard, and IT continuity plans accuracy.

Reporting and Stakeholder Engagement

  • Regularly report to senior management on IT continuity classification of IT assets, the implementation of required solutions, regular DR exercises, and remediation projects.
  • Report on IT GRC tool completeness and accuracy, including coverage level and data quality issues.
  • Provide metrics and presentation material to WM IT Risk, Cybersecurity, and IT Continuity committees.
  • Participate in awareness and training activities, keep documentation up-to-date, produce training materials, and animate training sessions.
  • Coordinate with the Group IT Continuity and Resilience office.
  • Contribute to responses to requests from regulators, partners, and customers regarding IT continuity and resilience, as requested by the Group.

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