Senior Digital Project Manager – Online Commerce Focus
Há 6 dias
Job Description
We are seeking an experienced Ecommerce Business Solutions Expert to join our team. As a key member of our Digital department, you will play a crucial role in driving the success of our ecommerce projects.
Key Responsibilities:
- Work closely with our development team to gather and analyze business requirements from all stakeholders.
- Translate business needs into clear technical specifications and solutions.
- Develop high-level conceptual designs aligned with business processes.
- Collaborate with Technical teams, QA, Project Managers, and Product Managers to ensure successful project delivery.
- Support User Acceptance Testing (UAT) to ensure solutions meet business expectations.
- Manage the development backlog and ensure that goals and objectives are met.
Requirements:
- Minimum 3 years of experience working with an online commerce platform.
- Strong analytical-thinking and problem-solving skills.
- Ability to collaborate with Digital, PMO, Product, and Business stakeholders to define, document, and communicate requirements effectively.
- Experience working in a multi-national, multi-channel business in industries like manufacturing, FMCG, or similar.
- End-to-end experience in ecommerce, commercial, and customer service, with a strong understanding of B2C processes and their financial implications.
- Familiarity with Agile methodologies (Scrum & Kanban).
- Knowledge of internal application interfaces (ecommerce platform & ERP) and external integrations (EDI, web services).
- Experience in defining and documenting business processes, identifying gaps, and proposing improvements.
- Hands-on experience working with multiple technology platforms and applications.
- Strong relationship management skills with both business stakeholders and Development teams.
- Experience with best practice methodologies in solution delivery and project management (Waterfall & Agile).
- Ability to work autonomously and manage tight deadlines.
- Excellent team collaboration and management skills.
- Ideally ISEB/BCS qualified, with ITIL and/or PRINCE2 Foundation or similar certifications.
- Strong understanding of SAP Commerce Cloud, Headless Storefronts, Payment Gateways, CMS Systems, CRM Platforms.
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