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B2B and B2C Customer Support Specialist

2 semanas atrás

Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

Job Summary:

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  • We are seeking an experienced B2B and B2C Customer Support Specialist to join our team in Lisbon. The successful candidate will be responsible for providing exceptional customer service, resolving issues efficiently, and working closely with internal teams.

  • The ideal candidate will have a strong background in customer service, excellent communication skills, and proficiency in German. Knowledge of English is also required.

  • We offer a dynamic and supportive work environment, competitive salary, and opportunities for career growth and development.

  • If you are a results-driven and customer-focused individual looking to make a real impact, we encourage you to apply.

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Responsibilities:

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  • Provide exceptional customer service via phone, email, or chat

  • Resolve customer issues efficiently and effectively

  • Work closely with internal teams to ensure seamless communication and coordination

  • Develop and maintain a deep understanding of our products and services

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Requirements:

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  • Native level of German language

  • At least B2 level of English language

  • Excellent communication and interpersonal skills

  • Ability to work in a team environment

  • Strong problem-solving and analytical skills

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What We Offer:

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  • Competitive salary

  • Benefits package

  • Career growth and development opportunities

  • Relocation assistance (if applicable)

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