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German Language Support Specialist for Global Brands

3 semanas atrás

Coimbra, Coimbra, Portugal TN Portugal Tempo inteiro

PVH is seeking a German Language Support Specialist to join our team in Lisbon. As a specialist, you will provide telephone and written support to our German-speaking customers, ensuring a courteous and helpful attitude.

Responsibilities
  • Provide product information and respond to customer inquiries via phone
  • Assist with orders, deliveries, payments, and returns via email, chat, and social media channels
  • Engage in cross-selling and upselling of products after addressing customer queries
  • Temporary, renewable employment contract with an initial duration of one year; opportunity for a permanent contract after two years

This is an exciting opportunity to work with a global brand and develop your skills in customer service, communication, and problem-solving.

About PVH: We are a leading fashion company with a commitment to delivering high-quality apparel to customers worldwide. Our brand portfolio includes iconic labels such as Calvin Klein and Tommy Hilfiger.

What We Offer: Competitive salary, bonus, private health insurance, comprehensive relocation package, and free Portuguese language courses.