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Customer Advocate in the Telecommunications Industry
1 semana atrás
About This Opportunity:
This is an exciting opportunity to join our team as a Customer Support Specialist for Telecommunication Projects. In this role, you will serve as the primary point of contact with customers, providing expert advice, sales assistance, and troubleshooting for new products. If you're passionate about telecommunications and thrive in a fast-paced environment, this could be the perfect opportunity for you.
Key Responsibilities:
In this role, you will be responsible for:
Answering inbound calls from potential customers and responding to their inquiries.
Selling products through negotiation and good communication.
Providing expert advice and assistance to customers.
Troubleshooting issues related to new products.
Requirements:
To succeed in this position, you should have advanced business English, be a native German speaker, and possess strong problem-solving skills. Additionally, you should be highly reliable, adaptable, and a fast learner.
Empathy and strong customer focus are crucial for building trust and delivering exceptional service.
You should be able to work independently and as part of a team, demonstrating your ability to adapt to changing situations and priorities.
Benefits and Relocation Package:
We offer a competitive salary, performance-related bonuses, and a quality certified management company. You will also receive a relocation package, including flight tickets to Athens, hotel accommodation for four weeks, assistance finding a flat, and other benefits such as vouchers, discounts, and free Greek classes.
