IT Service Delivery Specialist

Há 2 dias


Lisboa, Lisboa, Portugal Plexus Tech Tempo inteiro

Company Overview

Plexus.Tech is a technology company that specializes in IT services and products, founded on the talent and capabilities of its people. With over 4,000 professionals, the company develops technology products and services that make life better for people, companies, and institutions.

The company operates based on a model of closeness, speed, and flexibility, which allows it to cater to the needs of its clients efficiently.

Plexus.Tech has an impressive portfolio of international clients, including practically all IBEX35 companies, as well as large retailers, tour operators, airline companies, and financial entities.

Job Description

We are seeking a highly skilled Senior Service Manager (NCIA/NATO) to join our team. The successful candidate will be responsible for managing the deployable CIS infrastructure as a service and ensuring system readiness at a level specified in the SLA.

The incumbent will work under the direction of the Principal Service Manager but will largely work independently, performing duties pertaining to the delivery of CIS services as detailed in the Service Level Agreements between NCI Agency and the customer.

Responsibilities:

  • Managing the Deployable CIS infrastructure as a service;
  • Ensuring system readiness at a level specified in the SLA;
  • Performing duties pertaining to the delivery of CIS services.

Benefits

Plexus.Tech offers a wide range of benefits to its employees, including professional growth opportunities, a dynamic work environment, and the chance to work with a talented team of professionals.



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