Global Client Care Associate
Há 2 dias
Become part of our global team and start an international career At Teleperformance Portugal, we offer a wide range of job opportunities in customer service, sales, and IT. As a Global Client Care Associate, you will be responsible for providing exceptional customer service through various communication channels.
Key Responsibilities- Respond to client inquiries and concerns in a timely and effective manner
- Assist with customer bookings, purchases, and goods-related issues
- Analyze and resolve payment transaction and account-related concerns
- Offer technical support for PC-related issues
- Manage changes, adjustments, complaints, and other customer concerns
- Native level of written and verbal communication skills in Bulgarian and good understanding of English (B1 Level)
- Good computer and internet skills
- Fast learning capacity
- Excellent communication and interpersonal skills
- Goal-oriented work and flexibility
- Experience in telephone customer service or call center environment (preferred)
- International career in a multicultural environment
- Possibility of cooperation with leaders in various industries
- Intensive training and familiarization phase
- Health insurance since day one in the company
- Accommodation in a room of a Teleperformance-owned apartment
- Free annual flight to the homeland
- Free Portuguese language courses, water sports, soft trekking, and much more for all who are interested
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