Global Client Care Associate

Há 2 dias


Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiro

Become part of our global team and start an international career At Teleperformance Portugal, we offer a wide range of job opportunities in customer service, sales, and IT. As a Global Client Care Associate, you will be responsible for providing exceptional customer service through various communication channels.

Key Responsibilities
  • Respond to client inquiries and concerns in a timely and effective manner
  • Assist with customer bookings, purchases, and goods-related issues
  • Analyze and resolve payment transaction and account-related concerns
  • Offer technical support for PC-related issues
  • Manage changes, adjustments, complaints, and other customer concerns
What You'll Need
  • Native level of written and verbal communication skills in Bulgarian and good understanding of English (B1 Level)
  • Good computer and internet skills
  • Fast learning capacity
  • Excellent communication and interpersonal skills
  • Goal-oriented work and flexibility
  • Experience in telephone customer service or call center environment (preferred)
Why Choose Us?
  • International career in a multicultural environment
  • Possibility of cooperation with leaders in various industries
  • Intensive training and familiarization phase
  • Health insurance since day one in the company
  • Accommodation in a room of a Teleperformance-owned apartment
  • Free annual flight to the homeland
  • Free Portuguese language courses, water sports, soft trekking, and much more for all who are interested


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