High-Performance Infrastructure Engineer

Há 6 dias


Lisboa, Lisboa, Portugal Icapital Tempo inteiro

iCapital is a leading provider of financial technology platforms that empower the world's alternative investment marketplace.

Our innovative platform has revolutionized how advisors, wealth management firms, asset managers, and banks evaluate and recommend bespoke public and private market strategies for their high-net-worth clients.

iCapital services a substantial amount of global client assets invested in numerous funds. Our commitment to excellence has earned us recognition among industry leaders.

About the Role The Site Reliability Engineering team at iCapital plays a crucial role in ensuring our platform delivers consistent, reliable service to our client base.

As an Assistant Vice President, you'll work at the intersection of software engineering and operations, applying engineering principles to infrastructure challenges.

You'll be responsible for designing and implementing systems that scale efficiently, architecting observability solutions that provide actionable insights, and building automation that enhances our platform's reliability.

This role requires someone who thinks systematically about reliability, can translate business requirements into technical implementations, and thrives on making complex systems more robust.

Key Responsibilities

  • Design, implement, and maintain service level objectives (SLOs) that align with business goals and customer expectations.
  • Develop observability strategies, focusing on meaningful metrics that drive actionable insights.
  • Architect and implement scalable infrastructure solutions using cloud-native technologies and infrastructure as code.
  • Drive automation initiatives to eliminate toil and improve system reliability.
  • Champion reliability best practices across development teams through consultation and tooling.
  • Design and operation of a Kubernetes environment for container management and orchestration.
  • Lead incident response, conduct thorough postmortems, and drive systematic improvements.
  • Participate in on-call rotations with a focus on continuous service improvement.

Qualifications

  • 5+ years of SRE experience or related experience with 3+ years in AWS.
  • Strong experience with container orchestration platforms like Kubernetes and related ecosystem tools.
  • Working knowledge of databases such as MongoDB, Postgres, DynamoDB.
  • Strong foundation in reliability engineering principles and distributed systems behavior.
  • Experience defining and implementing SLOs/SLIs and using them to drive system improvements.
  • Demonstrated ability to design and implement observability solutions that provide actionable insights while minimizing alert fatigue.
  • Coding abilities in at least one IaC language (Terraform strongly preferred) and one programming language such as Python, Ruby or Java with a focus on maintainable, tested code.
  • Understanding of modern observability practices and experience implementing and maintaining monitoring solutions (Prometheus/Grafana, Splunk, NewRelic, CloudWatch, and ELK in the cloud).
  • Strong incident response skills with experience leading incident retrospectives and driving improvements.
  • Excellent problem-solving abilities and experience debugging distributed systems.
  • Track record of successfully automating operations and reducing toil.
  • Strong communication skills with ability to explain complex technical concepts to diverse audiences.
  • A desire to share, teach, and learn as part of a team.

Benefits

  • We offer a comprehensive benefits package that includes a total compensation program consisting of competitive salary, annual performance bonus, and equity for all full-time employees.
  • Healthcare with 100% employer-paid health and dental insurance.
  • Generous paid time off (PTO).

iCapital is committed to creating a workplace where everyone feels valued, respected, and empowered to succeed.



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