French Customer Service Representative

3 semanas atrás


Lisboa, Lisboa, Portugal Konecta Portugal Tempo inteiro
Konecta Portugal: A Global Leader in Customer Management

Konecta is a renowned global service provider in customer management business process outsourcing, offering innovative customer management solutions to top-tier clients across various industries, including telecoms, energy, banking, mobility, retail, and e-commerce. With a strong presence in 30 languages and 25 countries across 4 continents, Konecta focuses on delivering tailored solutions to meet the unique needs of each industry.

About the Role

This is a full-time on-site customer service representative position located in Lisbon. As a key member of our team, you will be responsible for providing exceptional customer service via inbound calls or email, ensuring the highest quality of service delivery.

Requirements
  • Previous experience in contact center roles, preferably in customer service
  • Excellent communication and interpersonal skills
  • Intermediate level of Portuguese or English and French (advanced level both verbal and written)
  • Experience in call center or BPO environment required
Our Offer

We offer a competitive full-time position (Monday to Saturday between 9am and 9pm) with a good compensation package and meal allowance paid on a meal card. Join our team and take advantage of this exciting opportunity to grow your career in customer service.

Key Skills: Customer Service, French, Customer Relationships



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