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Customer Experience Manager

2 semanas atrás

Lisboa, Lisboa, Portugal Picta Travel Tempo inteiro

We're Looking for a Proactive Team Member

About the Role

Picta Travel is seeking a highly organized and proactive Operations Specialist to join our team. The ideal candidate will have experience in managing daily operations, ensuring excellent customer service, and solving operational challenges efficiently.

Main Duties
  1. Manage and coordinate daily operations
  2. Work with online platforms for bookings, customer management, and logistics
  3. Ensure proper management of documents and internal records
Qualifications
  • Administrative experience in tourism or logistics
  • Able to work autonomously and as part of a team
  • Excellent communication and problem-solving skills
  • Fluent in English (additional languages a plus)