Senior Real Time Operations Analyst

Job Title: Senior Real Time Operations AnalystJob Summary:We are seeking a highly skilled Senior Real Time Operations Analyst to join our team in Lisbon, Portugal. As a key member of our operations team, you will be responsible for ensuring optimal staffing levels and intraday management of resources.Key Responsibilities:Monitor site to ensure optimal...

Job Title: Senior Real Time Operations AnalystJob Summary:We are seeking a highly skilled Senior Real Time Operations Analyst to join our team in Lisbon, Portugal. As a key member of our operations team, you will be responsible for ensuring optimal staffing levels and efficient resource allocation to meet our clients' service level requirements.Key...

Senior Real Time AnalystWe are seeking a highly skilled and experienced Senior Real Time Analyst to join our team in Lisbon, Portugal. As a key member of our operations team, you will be responsible for ensuring the optimal staffing levels of our agents to meet the forecasted volume of incoming calls, while maintaining the desired service level for our...

Senior Real Time AnalystWe are seeking a highly skilled and experienced Senior Real Time Analyst to join our team in Lisbon, Portugal. As a key member of our workforce management team, you will be responsible for ensuring optimal staffing levels and efficient resource allocation to meet our clients' service level requirements.Key Responsibilities:Monitor...

About Us EVA Global is a leading EV services company that provides comprehensive support to chargepoint operators, hardware manufacturers, and platform providers. Our team delivers exceptional omni-channel support, backed by stringent SLAs, to ensure seamless EV service operations. We're seeking a proactive and detail-oriented Real-Time Analyst to join our...

About Us EVA Global is a leading EV services company, specializing in first-line and second-line contact response services for chargepoint operators, hardware manufacturers, and platform providers. We deliver exceptional omni-channel support (voice, chat, email) to end customers, backed by stringent SLAs. Our comprehensive service offerings include live...

Real-Time Analyst Job DescriptionWe are seeking a highly skilled Real-Time Analyst to join our team at Recruitment Direct. As a key member of our operations team, you will be responsible for managing operational efficiency, data integrity, and communication between teams in a high-pressure, 24/7 environment.Key Responsibilities:Meet Departmental Goals:...

Senior Real-Time AnalystWe are seeking a highly skilled Senior Real-Time Analyst to join our team in Lisbon, Portugal. As a key member of our workforce management team, you will be responsible for ensuring optimal staffing levels and efficient resource allocation to meet our clients' service level requirements.Key Responsibilities:Monitor site performance...

Job Title: Workforce Management Real-Time AnalystAs a Workforce Management Real-Time Analyst at Conectys, you will play a crucial role in ensuring the smooth operation of our customer service teams. Your primary responsibility will be to monitor and analyze real-time data to optimize workforce management and achieve business targets.Key...

Job Title: Senior Real Time AnalystWe are seeking a highly skilled Senior Real Time Analyst to join our team at a leading manufacturer of drones. As a key member of our operations team, you will be responsible for ensuring the optimal allocation of resources to meet the demands of our clients.Key Responsibilities:Monitor site performance to ensure optimal...

Real-Time Analyst Job DescriptionKey Responsibilities:Generate and deliver real-time reports to the Operations Management Team to inform business decisions.Compare call forecasts with actual results to identify variances and proactively address scheduling gaps.Provide in-depth performance analysis to support timely and informed business decisions.Support...

Real-Time Operations SpecialistAt Sitel, we're looking for a talented and experienced Real-Time Operations Specialist to join our team. As a key member of our workforce management team, you will be responsible for ensuring optimal staffing levels across our sites. Your primary focus will be on monitoring and analyzing real-time data to make informed...

Job Title: Senior Real Time Analyst for a Leading Drone ManufacturerLisbon, PortugalAbout the RoleWe are seeking a talented and accomplished Real Time Analyst to join our team in Lisbon, Portugal. As a Real Time Analyst, you will be responsible for the intraday management of resources, ensuring the correct number of agents are in their seats to answer an...

Job Title: Senior Operations Analyst - DeliveryJob Summary: We are seeking a highly skilled Senior Operations Analyst - Delivery to join our team in Lisbon. The successful candidate will be responsible for delivering exceptional service and meeting service metrics to our clients, while managing all aspects of the team's strategy, forecasting, and delivery of...

Workforce Operations ManagerAbout UsEVA Global is a leading provider of EV services, specializing in contact response services for chargepoint operators, hardware manufacturers, and platform providers. We deliver exceptional support to end customers, backed by stringent SLAs. Our comprehensive service offerings include live monitoring, work order management,...

Job SummaryWe are seeking a highly skilled Senior Real-Time Analyst to join our team at a leading manufacturer of drones. As a key member of our operations team, you will be responsible for ensuring optimal staffing levels and accurate forecasting of incoming calls.Key ResponsibilitiesMonitor site performance to ensure optimal staffing levelsAdjust intraday...

Job DescriptionWe are seeking a highly skilled Delivery Operations Senior Analyst to join our team in Lisbon. As a key member of our operations team, you will be responsible for delivering exceptional service to our clients while driving business growth and excellence.Main Responsibilities:Maintain and develop key client relationships to ensure long-term...

Job DescriptionWe are seeking a highly skilled Senior Business Analyst to join our KYC operations team in Lisbon. As a Senior Business Analyst, you will be responsible for performing detailed data gathering and analysis, ensuring KYC checks and completing Enhanced Due Diligence. You will also conduct PEPs screening and adverse media checks, and ensure...

Job SummaryWe are seeking a highly skilled Senior Real Time Analyst to join our team in Santos, Lisboa. As a key member of our operations team, you will be responsible for ensuring the optimal staffing levels at our call center.Key ResponsibilitiesMonitor site performance to ensure optimal staffing levelsAdjust intraday forecasts to determine required...

Key Responsibilities:As a Workforce Management Real-Time Analyst at Conectys, you will be responsible for monitoring and reporting attendance, analyzing queue and line level performance, and providing recommendations to achieve targets.Requirements:A C1 level of English Language (both written & spoken)Ability to function in a team environment, providing...