Customer Support Representative with Finnish/Norwegian/Swedish/Danish/Czech/Russian
Há 6 horas
As a CS Representative, you will play a key role in delivering an exceptional customer experience for a fast-growing fintech/crypto trading platform. You will be at the frontline of customer interactions, supporting users through live chat and email while helping ensure smooth daily operations and continuous service improvement. You will be part of a dynamic, customer-centric team that values precision, efficiency, and proactive problem-solving. Your work will directly contribute to building trust, resolving issues effectively, and improving the overall platform experience for our global client base. With over 3000 employees across 11 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customers' success our own success. Your responsibilities: Support clients via live chat and email, ensuring a high-quality customer experience. Provide accurate guidance by maintaining strong knowledge of the platform, products, and market conditions. Manage and follow up on customer inquiries and complaints efficiently. Identify and escalate operational issues, discrepancies, or potential risks to management. Gather customer insights and contribute to process and service improvements. What will make you successful in the role: Min. B2/C1 level of English, both written and spoken. Min. C1 level in one of the following languages Finnish, Norwegian, Swedish, Danish, Czech, Russian - both written and spoken. Previous experience in customer service or frontline support (live chat/email preferred). 2+ years of relevant experience is a strong advantage Experience in fintech, financial services, or crypto trading is a plus. Strong attention to detail with confidence working with numbers and data. Customer-focused, proactive team player with solid communication skills. Flexibility to work 5-day rotating shifts, including weekends and public holidays (24/7 coverage). Sounds good? Find out what you can get: Innovative Environment: Work in a fast-paced fintech setting where improvement, learning, and initiative are encouraged. Career Development: Build valuable expertise in fintech and crypto trading with opportunities for long-term growth. Global Exposure: Support an international client base and collaborate with diverse teams. Competitive Package: Attractive compensation and benefits aligned with your experience and shift flexibility. Attractive location: Work from our modern, stylish office in the city center of Lisbon. Fresh start: A new project where your contributions are noticed. Developed Learning & Development program to support your growth. We take pride in our commitment to diversity and inclusion, believing it strengthens our teams and enriches our workplace. We ensure fair and equal treatment for all employees, regardless of race, gender, religion, sexual orientation, age, disability, or background.
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Lisboa, Portugal Conectys Tempo inteiroAs aCS Representative, you will play a key role in delivering an exceptional customer experience for a fast-growing fintech/crypto trading platform. You will be at the frontline of customer interactions, supporting users through live chat and email while helping ensure smooth daily operations and continuous service improvement. You will be part of a dynamic,...
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Lisboa, Portugal Conectys Tempo inteiroAs a CS Representative, you will play a key role in delivering an exceptional customer experience for a fast-growing fintech/crypto trading platform. You will be at the frontline of customer interactions, supporting users through live chat and email while helping ensure smooth daily operations and continuous service improvement. You will be part of a...
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Lisboa, Portugal Conectys Tempo inteiroAs a CS Representative, you will play a key role in delivering an exceptional customer experience for a fast-growing fintech/crypto trading platform. You will be at the frontline of customer interactions, supporting users through live chat and email while helping ensure smooth daily operations and continuous service improvement. You will be part of a...
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Lisboa, Portugal Conectys Tempo inteiroAs a CS Representative, you will play a key role in delivering an exceptional customer experience for a fast-growing fintech/crypto trading platform. You will be at the frontline of customer interactions, supporting users through live chat and email while helping ensure smooth daily operations and continuous service improvement. You will be part of a...
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Lisboa, Lisboa, Portugal Conectys Tempo inteiroAs aCS Representative, you will play a key role in delivering an exceptional customer experience for a fast-growing fintech/crypto trading platform. You will be at the frontline of customer interactions, supporting users through live chat and email while helping ensure smooth daily operations and continuous service improvement.You will be part of a dynamic,...
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Swedish, Danish or Norwegian Speaking Customer
Há 24 horas
Lisboa, Portugal timeframe Tempo inteiro**We are looking for Swedish, Danish or Norwegian speaking Customer Service Agent to join our team in Portugal!** **Your duties**: - Multi-channel customer support for an international fashion brand - Documentation of customer concerns - Providing price and product information - Processing customer complaints and troubleshooting - Maintain customer...
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BDR – Danish/Norwegian/Swedish
3 semanas atrás
Lisboa, Portugal Cloudflare Tempo inteiroA leading tech company is seeking a Business Development Representative fluent in Danish, Norwegian, or Swedish for its Lisbon office. This role is focused on delivering exceptional customer experiences and developing sales skills while engaging with potential customers. Candidates should have experience in a related technology sales role, strong...
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Nordic Customer support roles in Lisbon
2 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroJoin Our Nordic Customer Support Team in Lisbon Are you a Finnish, Swedish, Norwegian, or Danish speaker with a C1 or C2 proficiency level? Join our dynamic customer support team in beautiful Lisbon We offer a competitive salary package and free accommodation to help you settle in this vibrant city. What We Offer: Position: Nordic Customer Support (Finnish,...
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Customer Service Representative
Há 8 horas
Lisboa, Portugal Cross Border Talents Tempo inteiroCustomer Service Positions - Multiple Languages | Lisbon, Braga & Aveiro Are you looking for an exciting career opportunity in customer service? We are hiring for multiple positions across various projects and industries If you are fluent in French, German, Italian, Spanish, Portuguese, Dutch, Norwegian, Danish, Swedish, Finnish, or Catalan, we want to hear...
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Bilingual Customer Service Specialist
Há 8 horas
Lisboa, Portugal Cross Border Talents Tempo inteiroWe are hiring Bilingual Customer Support to join international teams based in Portugal, with remote or on-site options available. Languages We're Hiring For: Good English and one of the following: Dutch, French, German, Italian, Polish, Norwegian, Czech, Portuguese, Spanish, Swedish, Finnish and Danish, Whats in it for you: Competitive salary and performance...
