Customer Service Specialist

1 semana atrás


Oeiras, Portugal Nestlé Tempo inteiro

Customer Service Specialist – Italian Speaker Join to apply for the Customer Service Specialist – Italian Speaker role at Nestlé . Location: Linda-a-Velha / Braga, Portugal Company: Nestlé Business Services (NBS) Employment Type: Full-time; Hybrid or 100% Remote after an initial learning period. Languages: Italian C1/C2 (mandatory); English B1/B2 (mandatory). Job Summary: The Customer Service Specialist will handle all front‑office customer contacts, providing tailored solutions, guiding customers through the full product portfolio and ensuring a positive experience from first contact to resolution. Welcome customers and identify their needs to provide tailored solutions. Advise customers and potential clients on our product and service range, fostering informed decision making. Spark customer interest by showcasing our complete product offering and benefits. Prioritise first‑contact resolution to enhance the customer experience. Elevate customer satisfaction in every interaction. Handle customer complaints with empathy and efficiency, turning feedback into improvement opportunities. What Makes You Successful: 1–2 years of customer‑facing experience. Proficient with Microsoft Office (Outlook, PowerPoint, Excel). Strong organisational and prioritisation skills. Positive mindset and eagerness to learn and collaborate. Capacity to multitask effectively. Benefits: Development of expertise within Nestlé’s shared services. Immersion in a culturally diverse team. Local and international exposure opportunities. Flexible working environment (remote and hybrid). Well‑being and engagement activities. Competitive salary with annual performance bonus. Meal allowance card, credit club access, and flexible benefits. Access to e‑learning courses and training programs. Career progression and international career possibilities. #J-18808-Ljbffr


  • Customer Service Specialist

    2 semanas atrás


    Oeiras, Portugal Nestlé Tempo inteiro

    Customer Service Specialist – Italian Speaker Join to apply for the Customer Service Specialist – Italian Speaker role at Nestlé . Location: Linda-a-Velha / Braga, Portugal Company: Nestlé Business Services (NBS) Employment Type: Full-time; Hybrid or 100% Remote after an initial learning period. Languages: Italian C1/C2 (mandatory); English B1/B2...

  • Customer Service Specialist

    1 semana atrás


    Oeiras, Portugal Nestlé Tempo inteiro

    Customer Service Specialist – Italian Speaker Join to apply for the Customer Service Specialist – Italian Speaker role at Nestlé . Location: Linda-a-Velha / Braga, Portugal Company: Nestlé Business Services (NBS) Employment Type: Full-time; Hybrid or 100% Remote after an initial learning period. Languages: Italian C1/C2 (mandatory); English B1/B2...

  • Customer Service Specialist

    2 semanas atrás


    Oeiras, Portugal Nestlé Tempo inteiro

    ENGPosition SnapshotLocation:Linda-a-Velha / Braga (Portugal) Company:Nestlé Business Services Full-time/Hybrid mode or 100% Remote (after an initial learning period) C1/C2 level in Italian About UsNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement...

  • Customer Service Specialist

    2 semanas atrás


    Oeiras, Portugal Nestlé Tempo inteiro

    Position Snapshot Location: Linda-a-Velha (Lisbon) / Braga Company: Nestlé Business Services Full-time/Hybrid mode Fluent in English About Us Nestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable Nestlé to engage with millions...


  • Oeiras, Portugal Nestlé Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha (Lisbon) / Braga Company: Nestlé Business Services Full-time/Hybrid mode or 100% remote (in Portugal) Fluent in Portuguese and EnglishAbout UsNestlé Business Services (NBS)is at the heart of theNestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to...

  • Customer Service Specialist

    2 semanas atrás


    Oeiras, Portugal Nestlé Tempo inteiro

    Position SnapshotLocation:Linda-a-Velha / Braga (Portugal) Company:Nestlé Business Services Working model: Full-time. 100% remote or Hybrid mode (remote after an initial training period) C1/C2 level in FrenchAbout UsNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and...

  • Customer Service Specialist

    2 semanas atrás


    Oeiras, Lisboa, Portugal Nestlé Tempo inteiro

    ENGPosition SnapshotLocation:Linda-a-Velha / Braga (Portugal)Company:Nestlé Business ServicesFull-time/Hybrid mode or 100% Remote (after an initial learning period)C1/C2 level in ItalianAbout UsNestlé Business Services (NBS) is at the heart of the Nestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement...

  • Customer Service Specialist

    2 semanas atrás


    Oeiras, Lisboa, Portugal Nestlé Tempo inteiro 30 000 € - 60 000 € por ano

    Position SnapshotLocation: Lisbon (Linda-a-Velha) or BragaCompany: Nestlé Business ServicesFull-time/Hybrid model or 100% remoteFluent In Dutch And English (C1 Level Required)About UsNestlé Business Services (NBS)is at the core of theNestlé Group. We provide services in Supply Chain, Finance, Human Resources, Digital and Social Media, CRM, and consumer...


  • Oeiras, Lisboa, Portugal Nestlé Tempo inteiro

    Position SnapshotLocation: Linda-a-Velha (Lisbon) / BragaCompany: Nestlé Business ServicesFull-time/Hybrid mode or 100% remote (in Portugal)Fluent in Portuguese and EnglishAbout UsNestlé Business Services (NBS)is at the heart of theNestlé Group. We provide Supply Chain, Financial, HR, Digital & Social Media, CRM and Consumer Engagement services to enable...

  • Customer Service Specialist

    2 semanas atrás


    Oeiras, Portugal Nestlé Tempo inteiro

    Position SnapshotLocation: Lisbon (Linda-a-Velha) or Braga Company: Nestlé Business Services Full-time/Hybrid model or 100% remote Fluent In Dutch And English (C1 Level Required)About UsNestlé Business Services (NBS)is at the core of theNestlé Group. We provide services in Supply Chain, Finance, Human Resources, Digital and Social Media, CRM, and consumer...