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Job Overview JoomPulse is an AI analytics tool for Mercado Livre sellers, providing insights into the most profitable products and fastest-growing categories — helping sellers boost their profits with data‑driven decisions. About Joom Group Joom Group is an international tech‑centric group of e‑commerce companies founded in 2016 in Latvia, with offices in Latvia, China, Germany, and Brazil, and headquarters in Lisbon, Portugal. It includes Joom, JoomPro, and Onfy. Key Facts Market: 200k active Mercado Livre sellers in Brazil with total GMV of $40 bln. Customers: 3k active paying customers and 30k+ sellers use JoomPulse for free. Reputation: “iPhone for Mercado Livre analytics” with great UX and actionable insights. Position: Senior Product Manager Senior Product Manager in JoomPulse ensures that customers fulfill their business goals using the platform features and are willing to pay. He/She will fix weak features, enhance strong features, and deliver new products. Key Outcomes Directly influence business metrics: >55% yearly payment RR and >70% monthly payment RR in Q4 2026 ; reduce product‑caused refunds to 5% in Q4 2026 . Responsibilities Monitor product health and stability, track metrics (WAU/MAU, payment/usage RR, LTV, conversion) and improve them. Own product quality and bug management. Prioritize issues by real customer impact and fix critical breaks fast. Gather user feedback (CS, interviews, chats, analytics) and remove friction in key flows. Deliver product improvements for our key customer segments (beginners, medium sellers, big sellers, consultancies, brands). Launch new products from scratch: validate hypotheses, launch MVPs, and search for product‑market fit in new segments. Research and identify new zero‑to‑one product opportunities. Requirements Experience working with B2B SaaS products. 5+ years of product experience. Strong product analytics skills: hypotheses, metrics, models, A/B tests. Pragmatic, action‑oriented product thinking: speed, value, focus. Experience launching fast MVPs. Experience building and scaling digital products. Preferred (big advantage) Experience with e‑commerce/marketplaces. Understanding of the LatAm market and sellers’ behavior. Fluent Portuguese. Benefits Compensation package: base salary and performance‑based bonuses. Office‑first flexible hours with remote work 52 days per year, 22 days of paid leave. Health insurance (including dental) for employees and children, daily meal allowance, 100% paid sick leave. Collaboration across Portugal, Brazil, Latvia, China, and opportunities for promotion, training, English courses. Annual team building, knowledge‑sharing workshops, strong teamwork. Employer Privacy Notice By responding to the vacancy, you acknowledge you have read our Privacy Notice. #J-18808-Ljbffr
