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Polish Customer Support Representative
3 semanas atrás
**Title: Polish-Speaking Customer Support Representative - Lisbon, Portugal**
**Location: Lisbon, Portugal (Relocation Assistance Provided)**
**Company Overview**:
- Assisting customers with product-related inquiries, technical issues, and account management.
- Providing accurate information and troubleshooting assistance to resolve customer concerns.
- Handling escalated cases with professionalism and empathy to ensure customer satisfaction.
- Collaborating with other team members and departments to streamline processes and improve the overall customer experience.
- Contributing to the development of support resources such as FAQs and knowledge base articles.
**Requirements**:
- Fluent in Polish (both written and verbal) with excellent communication skills.
- Proficient in English; additional language skills are a plus.
- Previous experience in customer support or a related field preferred, but not required.
- Strong problem-solving skills and the ability to multitask in a fast-paced environment.
- Exceptional interpersonal skills and a customer-centric approach.
- Willingness to relocate to Lisbon, Portugal, if currently residing outside of Portugal.
**Benefits**:
- Competitive salary package with performance-based bonuses.
- Relocation assistance including coverage of relocation expenses.
- Opportunity for career advancement and professional development.
- Health and wellness benefits.
- Dynamic and multicultural work environment in the vibrant city of Lisbon, Portugal.
If you are passionate about delivering excellent customer service and are fluent in Polish, we want to hear from you
