German Speaking Customer Support Consultant

1 dia atrás

Lisboa, Portugal Initiate international Tempo inteiro

An international super-fast growing tech company that are revolutionising hoteliers around the globe has an exciting **job **opportunity for a **German speaking Customer Support Consultant** to join their team in **Lisbon, Portugal**. You will be responsible to ensure their **German **speaking hoteliers are using their software with absolute happiness. Embrace challenges and opportunity for growth in a fun and relaxed working environment

Your key **job** responsibilities as the **German speaking Customer Support Consultant **in **Lisbon, Portugal** will include:

- Training hoteliers in using the system to their best advantage on all possible touchpoints
- Proactively calling hoteliers to convince them of the added value of our additional paid features
- Fun & productive collaboration with our other teams, specifically your French teammates
- Creating video & written content to teach our hoteliers all possible topics so they can use the system in the most self-sufficient way

Requirements for this **German speaking Customer Support Consultant job** in **Lisbon, Portugal**:

- Speaks **German** on a native level
- Hotel (front-desk/reservations) experience
- Patient and empathetic towards others, but naturally able to lead a conversation, deal with emotions, and not afraid to upsell
- Motivated to work in a high-tech, fast-paced, entrepreneurial environment, requiring strong prioritisation abilities
- Drive to revolutionise hoteliers worldwide
- Self-motivated & ability to deliver under pressure
- Team-player
- Organised and great eye for detail
- Affection for both international business & tech

Benefits for working with this team:

- Working in a vibrant international fast-growing company
- Unlimited learning & growth potential
- Your ideas and performance making a big difference in our organisation and the global hotel industry
- Work hard, Play hard mentality. They love celebrating successes together
- Employee Equity Scheme
- Regular trips to Europe for trainings & celebrational ceremonies (International Week)
- Annual hotel experience
- Friday lunches are on them
- Annual salary increases
- Training & Development opportunities

If you wish to view additional Office Support jobs please click through to our **job** section

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