Boutique Sales Associate

2 semanas atrás

Porto, Portugal Montblanc North America Tempo inteiro

Porto, 13, PT- Fixed TermFounded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.

**How will you make an impact?**
- Through excellent sales and after sales service you will deliver memorable client experiences and high levels of clients satisfaction
- CRM skills and a client centric mindset are key, for this reason you will constantly nurture relationships with clients to generate sales leads while building sincere and durable relationships
- Operational excellence is extremely important to the success of the boutique. To achieve it, you will carry out administrative tasks such as aftersales follow up, control inventory quality and efficiently replying to all customer queries

**Primary responsabilities**:

- Achieve preset sales objectives.
- Develop network and clientele.
- Capture client information; consistently adding information to further promote boutique relationships and sales
- Possess strong product knowledge of the various collections
- Provide outstanding customer service.
- Develop a working knowledge of simple pen repair and after sales service techniques.
- Maintain the aesthetic quality of the store

**How will you experience success with us?**
- We are looking for a Sales Associate with a solid experience in Luxury Goods Retail, preferably within writing instruments and jewellery
- Because you enjoy achieving your KPIs, you will be results and action oriented, able to work in a highly competitive and successful environment
- In order to recommend the best creations to our clients, you will possess a strong sense of luxury service, aesthetics and proactive approach
- Together we can achieve greater results. You will be a supportive team player, positive and constructive at all times
- We are looking for a true Montblanc ambassador. To join the team you will have excellent communication skills and interpersonal competences in order to develop a network of loyal clients
- Native Portuguese peaker and good level of English (Advanced).

**Your journey with us**:
Initial screening and interview with the Human Resources Business Partner.

Meeting with the Hiring Manager and Retail manager.

**Contact person: Olga Núñez**

**_LEARN MORE ABOUT LIFE AT RICHEMONT AND MONTBLANC BELOW:_**
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