Customer Advisor

Há 7 horas

Braga, Portugal Webhelp Portugal Tempo inteiro

**WE ARE A GREAT PLACE TO WORK**

**Join us in Braga, Portugal**

**Webhelp** is a French multinational BPO company that is making business more human for the world's most exciting brands.By **choosing Webhelp** you will be part of a family of over 100,000 game-changers of 58 different nationalities from more than 140 locations in 55 countries.

Join us at **Webhelp Portugal** and you will have the opportunity to be part of a multicultural team, a fast-paced environment, and a diverse pool of engaging projects with some of the best B2C and B2B brands worldwide.

**About the job role**:
As an Italian Customer Advisor, you will provide a warm and professional contact to each of our customer's clients and solve with precision and efficiency emerging issues that customers may face. You will ensure excellent service standards and maintain high customer satisfaction while enjoying every day on the job.

As an **Italian Customer Advisor**, you will:

- Resolves product or service problems by clarifying the customer's complaints.
- Provide accurate, valid, and complete information by using the right methods/tools.

**We are looking for**:

- **Proficient Italian (C1/C2)**:

- Excellent communication skills coupled with empathy and team spirit
- Previous experience in Customer Service or as a sales representative is a plus
- For non-EU residents, it is mandatory to have a valid work permit

**We offer you**:

- **Competitive Salary** (14 monthly payments per year) 
- Possibility of a permanent contract after 6 months
- Possibility to do Work from Home
- Opportunities for career progression (95% of our promotions are internal) and possibilities for an international career through the Webhelp International Mobility Program 

**Life at our company**:

- Work in a diverse environment with people from over 58 nationalities
- Benefit from our modern amenities, many discounts in local businesses, company parties, events, and much more
- We promote inter-company mobility to work at any of our sites around the world
- New and modern offices in Braga, Portugal
- **We are certified Great Place to Work for 4 years in a row**

Ready to take up the challenge?
Join our team and show off your talent

All submissions will be treated confidentially under the General Data Protection Regulation.

Webhelp is an equal opportunity employer.

Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity, or any other classification protected by applicable national laws.

**Tipo de oferta**: Integral/Full-time

**Benefícios**:

- Cartão/Ticket refeição

Horário de trabalho:

- Turno de 8 horas

Remuneração suplementar:

- Bónus de performance

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