Location Supervisor

**Drivo Rent A Car** is a leading player in the car rental industry, committed to delivering top-notch service to our customers while fostering a supportive and inclusive work environment for our employees. Be part of a collaborative work culture where your contributions are valued and recognized.

**Why Choose Drivo Rent A Car?**
- ** Exciting Opportunities**: Enjoy competitive compensation and opportunities for advancement within the company.
- ** Positive Work Environment**: Access ongoing training and development programs to enhance your skills and excel in your role.
- Proven experience in a supervisory role
- Strong leadership, communication, and interpersonal skills
- Knowledge of car rental industry practices
- Exceptional organizational and multitasking abilities
- Ability to manage stress and handle challenging situations with composure

**What you will do**:

- Manage day-to-day operations of the branch office
- Supervise and delegate tasks to staff effectively
- Maintain a safe and secure environment for customers and staff
- Manage stressful situations to uphold excellent customer service
- Provide exemplary customer service and effective problem-solving skills
- Understand cost control and achieve individual sales goals
- Monitor prices and set rates for walk-ups
- Monitor shuttle bus timings for pickups and drop-offs
- Keep overdue agreements and maintenance cars within company limits
- Supervise employees across the entire location and specific operational functions
- Take disciplinary action against employees for policy violations
- Ensure employees meet or exceed company sales goals and customer service expectations
- Maintain car quality control and overall location professionalism and cleanliness
- Support company decisions and enforce directives from upper management
- Participate in weekly company meetings and implement discussed strategies

**About you**:

- High school diploma or GED
- Minimum 3-year customer service or sales experience
- Must be at least 21 and have a valid driver's license with a clean driving record
- Experience meeting sales quotas or working in highly commissioned positions preferred
- Ability to focus on different tasks and achieve results
- Must be willing to wear company uniforms
- Ability to communicate in English; speaking other languages, including Spanish, is a plus

**Salary**: $62,400 per year + up to $2000 monthly bonus

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