International Trainee

**Additional Information**
**Job Number**25202965
**Job Category**Food and Beverage & Culinary
**Location**Lisbon Marriott Hotel, Avenida dos Combatentes 45, Lisbon, Portugal, Portugal, 1600-042
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non-Management

**INTERNACIONAL TRAINEE - EXECUTIVE LOUNGE**
- **Why work with us?**
If you believe you are the perfect fit for our team and you are passionate about Hospitality, this is your opportunity
Lisbon Marriott Hotel believes in the power of our associates and interns to shape our future. And now, part of that exciting future could be yours too
We are the largest hotel in Portugal, located in the beautiful capital of our country, with a total of 577 rooms, a swimming pool and garden, a bar and restaurant for guests to enjoy.

**The Job**:

- **Customer Service**- Serve food and alcoholic beverages to guests in accordance with service standards
- Welcome, assist, and bid farewell to guests in a friendly and professional manner
- Anticipate guest needs and ensure overall satisfaction throughout the dining experience
- Answer questions regarding menu items and provide food and beverage recommendations
- Handle guest concerns, complaints, and special requests positively and efficiently- **Order Management and Communication**- Enter orders accurately into the MICROS system at the appropriate time
- Communicate with the kitchen regarding:

- Special requests, allergies, and dietary restrictions
- Product availability
- Waiting times and re-cooked orders- Check in with guests to ensure satisfaction with each food course and/or beverage- **Service Preparation and Organization**- Set tables according to event type and service standards
- Ensure that china, glassware, cutlery, and service equipment are clean and properly presented
- Maintain cleanliness of work areas throughout the shift, following clean-as-you-go procedures- **Cash Handling and Payments**- Present accurate checks to guests in a timely manner
- Process payments in compliance with cash handling and credit card policies
- Ensure proper handling of gratuities- **Safety, Hygiene, and Compliance**- Follow all health, safety, and security policies and procedures
- Report accidents, injuries, or unsafe working conditions to management
- Use equipment and personal protective gear correctly
- Comply with responsible alcohol service procedures (e.g., TIPS, CARE)- **Teamwork**- Work collaboratively with colleagues and other departments
- Support team members to ensure efficient service and guest satisfaction
- Maintain professional, respectful working relationships- **Closing Duties**
- Perform end-of-shift tasks, including:

- Cleaning and sanitizing equipment and service areas
- Restocking supplies
- Proper storage of reusable items
- Turning off lights and securing designated areas- **Physical Requirements**- Stand and walk for extended periods during shifts
- Lift, carry, and move moderately heavy items
- Perform repetitive motions such as bending, reaching, twisting, and carrying objects- **What are we looking for?**-
- Fluency in English
- Proactive, creative, and flexible mindset
- Strong motivation to learn- **What do we offer?**-
- A professional environment to work in
- Personal coaching and training to support your day-to-day work
- Career opportunities within Marriott International
- TakeCare program focused on your overall well-being, with various healthy and fun activities throughout the year
- Marriott International discounts on F&B and stays
- Many social activities
- Included psychology services
- Included laundry service for professional garments
- All meals at our staff canteen included- For more information about Lisbon Marriott Hotel, please visit our website.
Your career at Marriott starts NOW

_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work,** begin** your purpose, **belong** to an amazing global team, and **become** th