Success Factors Specialist

Paço de Arcos, Lisbon, Portugal
- Human Resources
- Temporary

**Description**:
**We are a fast growing tech company using AI to match our clients’ needs, namely in terms of translation, interpreting and localisation. Present in more than 20 countries we have an informal culture and we work on a daily basis with colleagues from around the globe.**

**At Acolad, every position is key to our global growth: we know that we will only succeed if our people succeed.**

**Joining Acolad means a unique opportunity for professional development through a collaborative global environment that promotes talent and creativity. We are continuously looking for new talent (like you) to support our mission to drive growth and innovation across some of the world’s leading brands.**

In order to support business growth we are hiring a **Success Factors Specialist**, based in our Lisbon office. This is a temporary employment contract, but with the opportunity to become permanent.

**Responsibilities**:

- Implementing and optimizing SAP SuccessFactors HR modules solution for Acolad (supporting 3rd party)
- Configuration and customization of SuccessFactors modules (Employee Central, Time Management, Performance & Goals, Compensation, Learning, Succession & Development, Recruiting, Analytics)
- Troubleshooting and support for SuccessFactors implementations
- Knowledge of HR best practices and compliance regulations
- Being the guarantor of the appropriate configuration of SuccessFactors
- Ensuring Support to HRIS Projects or End Users in terms of configuration improvement, Data setup, Business Rules, etc.
- Resolving challenging functional and technical issues with strong focus on SAP SF
- Collaborate with business to understand and document opportunities and existing problems;
- Resolve functional problems, escalate and track problems appropriately;
- Manage system configuration in accordance with corporate guidelines and policies;
- Create and deliver appropriate documentation, training and communication around feature(s) and process changes;
- Participate in the design of new enhancements and business processes that will improve operational efficiency across the organization;
- Able to conduct workshops
- Create and deliver appropriate documentation, training and communication around feature(s) and process changes.
- Managing Mass Data changes (import/Export)
- Managing the relationship with IT team to manage Data Interfaces between SuccessFactors and third-party systems
- Working closely with HR Process owners to deliver Business expectations within SAP Successfactors modules
- UAT tests, training, documentation and end user support

**Requirements**:

- Bachelor's degree in IT, Data, Management or HR
- Previous experience working/implementing SF different modules (full cycle implementations already covered)
- Previous international experience and fast pace environments
- Previous experience in certified companies (ISO9001)
- Fluent English, both spoken and written mandatory (French as a plus)
- Good MS Office (namely Excel and Powerpoint)

**Soft Skills**
- Good communication and presence
- A hands-on, pragmatic approach with strong stakeholder management and relationship-building skills.
- Ability to influence and to partner with the Business
- Time management
- Organization, planning
- Ability to work under pressure and with close deadlines
- Ability to deliver high quality and client satisfaction

**Benefits**:

- Hybrid work (2 days at the office in the Great Lisbon area)
- Health insurance
- Transportation pass
- Possibility to bring ideas, implement change, growth, and develop your career
- International career in a dynamic and enthusiastic environment
- Friendly and supportive colleagues