Management Support Business Analyst

MANAGEMENT SUPPORT BUSINESS ANALYST (JOB NUMBER: 2310LCF16474)

**About the job**
- The Business Analyst mission is to establish the link between the Q&E AP&P2P operational teams and diverse stakeholders, translating the business need into detailed requirements, as well as supporting in the implementation of new processes and tools within the business for CIB worldwide
- It includes collection and analysis of every new need deriving from internal projects, business requests or user’s requests for enhancement of the system/ tool, proposing and documenting the most optimal solutions to meet users and/or businesses expectations, always involving all relevant stakeholders in the process

**Your Main Activities Are**
- The One Sourcing Solution (OSS) project aims at implementing the Sourcing to Pay within CIB Worldwide, based on group tools (Ivalua for Procurement and other AP tools for invoices management)
- For CIB ITO Q&E team, it is expected that the Business Analyst is a CIB SPOC between the Procurement & Performance MOA and the business working to ease the implementation of the Procure to Pay process
- Drive the P2P process & tools implementation within the business at project resumption
- Detailed functional analysis, gaps expression, data collection and structure, build follow-up, UAT, Users on boarding, master data preparation and solution set-up, data migration, communication, among others
- Follow the go live process, compare the impacts towards expectations and propose adjustments when needed (aftercare and switch to BAU)
- Have admin & support actions for the scopes already implemented
- Identify weaknesses/ flaws and new needs, create RTS tickets, prioritize with the rest of the team and ESM in line with CIB priorities and ensure a thorough follow-up of the requests
- Keep up-to-date with new developments and changes in processes
- Create / update users guides & procedures (SOP, master data) and maintain project documentation
- Organize ad-hoc trainings to Admin central team, new business referents and end users
- Participate in weekly and monthly governance organization
- Prepare reportings and conduct data analysis and controls
- Perform data consistency controls in Ivalua & master data, acting on controls of updates when needed
- Use procedures to produce KPIs, follow-up and review process for each KPI (and define procedures for new KPIs or controls)
- Assist in the KPIs automation and maintenance (Power BI), perform ad-hoc analysis & reporting

**Profile and Skills to Success**
- Bachelor’s Degree in Business Management, Information Technology, Computer Science or related areas
- English fluent
- Proficiency in Microsoft Office suite (Excel, PowerPoint)
- Ability to cooperate/ teamwork
- Ability to adapt to changing priorities in a fast paced and dynamic environment
- Ability to cope with pressure and short deadlines
- Ability to understand, explain and support change
- Strong organizational and analytical skills
- Active listening and clear communication

LI-Hybrid

**Why joining BNP Paribas?**
- ** Leading banking institution**

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 65 countries, with around 190 000 Employees - including more than 145 000 in Europe.
- ** Our presence in Portugal**

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
- ** International reach**

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

- **Retail Banking**, a division that brings together all of the Group’s retail activities and specialised business lines;
- **Investment & Protection Services** that include specialised businesses offering a wide range of savings, investment and protection services;
- **Corporate & Institutional Banking** division that offers tailored financial solutions for corporate and institutional clients.
- ** Diversity and Inclusion commitment**
- **Commitment towards work/life balance**

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
- ** Remote Working Conditions**

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within thi