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Syensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for the generations to come.
**We are looking for**:
- Someone to manage a market-dedicated account portfolio in collaboration with the relevant Accounts Managers.
- Work within a pool of market dedicated CSRs, with strong collaboration between business and supply chain
- Support the Accounts Managers in bringing the requested level of service to customers who could potentially at term grow to become Key Accounts
**We count on you to**:
- Manage effective and accurate order processing from order placement to invoicing and follow-up
- Complaint entering and follow-up
- Managing Customer Specific Requirements in SFDC (Salesforce)
- Sample management in SFDC/SAP
- Customer request management in SFDC
- Gain knowledge in the specific markets
- Participate in some improvement projects
**You can count on us for**:
- Growth and learning opportunities
**You will bring**:
- University Degree in a relevant field
- 2 years experience in a similar position
- SAP knowledge
- Fluent in English
- Acute customer centricity
- Excellent relational skills
- Capacity to collaborate and work within a team
- Ability to manage projects
- Microsoft Excel and Google tools (plus)
- CRM (SFDC a plus)
**You will get**:
- Competitive salary and benefits package
- 16, or more, weeks of maternity/paternity and co-parenting leave, according to local regulations
- Training platform for all employees
- Free well-being sessions (physical and psychological)
**Additional information**:
- Location: Campolide, Lisbon
- This position is to manage a client portfolio for North America scope, having a fixed schedule from 14h00 to 23h00
- Hybrid working model
- Initial fixed-term contract with the possibility of extension to a permanent one
About us
LI-MZ2 #LI-hybrid
