Account Manager

OptylonKrea is an investment management and real estate development company that caters to the needs of international Golden Visa investors. With €1.7 Billion managed to date. We are operating in Portugaland Turkey. We have been the first to explore the Golden Visa eligible fund route in 2018 and we are currently leading that market segment with more than 200M under our advisory. In Portugalwe have more than 100,000 sqm under development across the country. We are planning to expand and revolutionize the branded apartment industry with an ambitious and international project to be launched soon.
LovelyStay, the hospitality arm of OptylonKrea, is a market leading tech oriented short-term rental property manager. We have built an innovative and unique digital platform and algorithm, enabling us to deliver the most cost & time-effective and pleasant experience to both our property owners and guests.
LovelyStay will be associated with a 150M Euro Venture Capital Fund aiming to develop more than 2,500 serviced apartments across Europe within the next 5 years. To accomplish this, we need to continue to focus on innovating and develop a sophisticated IT platform.
Get in touch with us if you want to join a vibrant, multi-cultural team that strive themselves to provide the best possible experience to our clients.

WE ARE LOVELYSTAY
A thriving startup and one of the largest property managers in Portugal, operating in the short-term property management sector.
We created our own unique platform and algorithm, enabling us to deliver the most cost & time-effective experience to both our partners and guests.
We, at LovelyStay, are focused on offering a friendly and quality lodging service to our beloved guests. We look for talented people who have a passion for customer satisfaction and high-end service.
Do you dream working in Tourism related area in a friendly environment focused on quality?
If yes you are, for sure, the person we are looking for

As an Account Manager, you will be responsible for developing a solid business relationship with the clients of your portfolio while managing their properties' performance, maintenance, and decor needs, as well as dealing with insurance-related topics, queries on taxes and other accounting matters, and so on

**What is your mission?**
- Singularly manage various properties & clients;
- Host meetings with clients
- Create and analyze revenue reports to evaluate the performance of the properties under your management;
- Regularly visit properties inspecting for damage/inefficiencies & coordinate necessary maintenance
- Cross and upsell services or equipment;
- Gather quotes from external suppliers;
- Control expenses and coordinate a monthly P&L with your team members

**What do we need from you?**
- Have a degree, preferably in something you enjoyed;
- Have experience in a job role where you dealt with clients, either in a sales or account management position;
- Mandatory: Portuguese (fluent/proficient) and English skills (fluent/proficient);
- Excellent communication & interpersonal skills to have the ability to develop & maintain strong relationships with clients & suppliers
- You’re able to prioritize tasks;
- Self-motivated: has no problem being self-accountable and reliable to working alone, used to working towards targets and commissions;
- Be client-oriented and have inter-disciplinary and inter-department capabilities;
- Flexibility; each day can vary, this role requires agility to work either in the officeor travel to a property as needs arise
- Problem-solving mindset, strategical thinking, and research skills (ability to analyze situations, anticipate, identify, and define problems);
- Be enthusiastic, energetic & a “go-getter” who is passionate about the role.
- Have a desire to represent the company with integrity.

**We offer**:

- Quarterly and yearly bonuses based on performance;
- Commissions from up and cross-selling;
- Meal Allowance Card;
- Transport Expenses;
- Company Events;
- Flexible work policy
- Friendly Environment
- Horizontal Company Structure, everyone is reachable

**Salary**: 800.00€ - 1,000.00€ per month

Application Question(s):

- Do you have Driver License and a Vehicle?

**Language**:

- portuguese (required)
- english (required)