Associate Sales Ops and CRM

**The Amgen Capability Center in Lisbon, Portugal (ACCP)** will be home to over 300 multi-national and multi-cultural employees, representing a broad range of cross functional capabilities, including Commercial, General and Administrative, Research and Development and more. The ACCP will offer rich career growth and development opportunities, regional and global exposure and the opportunity to LIVE, WIN and THRIVE in one of Europe’s most attractive cities.

If you feel like you want to be part of something bigger, it’s because you will. At Amgen our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies. We are global collaborators who achieve together—researching, manufacturing and delivering ever-better products that read over 10 million patients worldwide. It’s time for a career you can be proud of. Join us.

Associate Sales Ops and CRM

**LIVE**

**What you will do**

You, as our Associate Sales Ops and CRM at ACCP, will support the delivery of day-to-day D&A activities. You are responsible for training and support of the affiliate teams in Veeva CRM and use of OneKey database, supporting day to day activities related to activity planning and prioritization, stakeholder management and data troubleshooting for the respective affiliate(s), etc.

Responsibilities will include:

- Supporting affiliate(s) teams with all Veeva CRM related activities (training, day-to-day user support, etc.)
- Supporting business planning and decision making through activity and sales ops data analysis.
- Ensuring data quality and validation.
- Calculating sales and activity targets for each cycle based on predefined design and tracking the performance.
- Supporting ACCP continuous improvement activities.
- Supporting wider business units on an ad hoc basis (Finance/FP&A/BusinessEnablement).

**WIN**

**What we expect of you**

Proven experience and skills needed:

- University Degree
- 2+ years working in a sales operations or similar position
- Fluency in English, both in written and oral communication.
- Strong Excel and other MS Office products knowledge.
- Experience in Veeva CRM, SalesForce, MI or similar CRM system.

Preferred Requirements:

- Strong knowledge of Veeva CRM.
- Basic experience of Tableau.
- Experience with OneKey database.
- Demonstrated service-minded attitude.
- Experience in the pharmaceutical industry.
- Ability to clearly explain processes and procedures.
- Fluency in multiple European languages.

**THRIVE**

**What you can expect of us**
- Vast opportunities to learn, develop, and move up and across our global organization.
- Diverse and inclusive community of belonging, where colleagues are empowered to bring ideas to the table, take risks, and act.
- Generous Amgen Total Rewards Plan comprising healthcare, finance, wealth and career benefits.
- Flexible work arrangements.

**APPLY NOW**

**for a career that defies imagination**

In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us.

**EQUAL OPPORTUNITY STATEMENT**

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney diseases, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.