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Urgent: 14.08 ! Customer Care in French
Há 5 dias
Distrito de Lisboa, Portugal ProRekruter jobs -Portugal Tempo inteiro**✨ EXTRA PROJECT BONUS - total of €3000 gross (€750 gross paid out after the 4th, 7th, 10th and 13th contract month!)** **Conseiller Clientèle (Français) - Marque de Produits de Beauté - Lisbonne Oriente** **Location: Lisbon (Oriente)** **Highlights**: - **Start Date: 14.08**: - **Rotational shifts: Monday to Saturday** 8:00 - 19:00...
Urgente, Télétravail
3 semanas atrás
**EN**: Francophone / French Customer Support - Electric vehicle charging stations / Remote in Braga area / Start **29.01**
**PT**: poio ao Cliente Francês - postos de carregamento para veículos elétricos / Trabalho remoto na região de Braga / Início **29.01**
**Location: Home Office in Braga district**
- **Possible start: 29.01**:
- We offer efficient and fast remote recruitment process
- It is great possibility to get good money throughout the year in Portugal
- **Rotational schedule time frames**:Monday-Sunday 24/7** (full time: 8h/day, 40h/week, 5 days/week) **with 2 rotating days off**:
- **We do NOT require previous experience**, we will teach you everything
- **REMOTE WORK -** You will receive the necessary technical equipment (headset and computer) free of charge via courier to perform your duties from home
- **2-days obligatory training ONSITE in the office in Braga (with an accommodation in hotel paid by the employer)**
**Project**:
**This project operates in the fast-growing e-mobility sector and focuses on providing reliable and easy-to-use electric vehicle charging solutions.** The goal is to ensure a smooth and accessible charging experience for users in everyday situations.
In this role, Customer Support acts as the key link between charging infrastructure and drivers, supporting daily operations and handling user-related inquiries.
**As a Customer Support you will**:
- **Be the first point of contact for users**, helping them with technical questions or issues related to charging stations
- **Identify and solve technical problems quickly** to ensure a smooth customer experience
- **Communicate clearly with customers**, explain solutions in a simple way, and provide helpful guidance
- **Support users throughout their journey**, making sure they feel well assisted and confident using the service
- **Contribute to a high-quality service**that supports modern, sustainable energy solutions
**Competitive salary and remuneration system (incl. meal allowance)**:
- **Base salary: 1085 € gross x 12 months**(or 930 € gross x 14 months) - you choose the payment schedule
- **Meal allowance: 7,63€ NET/day**(approx. 167,86€ NET/month in a voucher card)
- **Night shift allowance** : +25% per worked hour
- Your average _**monthly gross salar**_y ranges _**from €1085 to €1323 (plus night shifts allowance)**_
**What we offer**:
- Possible start**:29.01**:
- **WORK FROM HOME possibility - across Portuguese mainland**:
- All necessary work equipment will be sent to you via courier
- **Rotational schedule time frames**:Monday-Sunday 24/7** (full time: 8h/day, 40h/week, 5 days/week) **with 2 rotating days off**:
- **Full-time fixed-term contract**for 6 months with the possibility of extension (under Portuguese law), with **NO Permanence Clause required**:
- **Training is provided at the beginning of the work - 2-days obligatory training ONSITE in the office in Braga (with an accommodation in hotel paid by the employer)**:
- **Complete online hiring process regulated**:
- A Bring a Friend Program with attractive incentives
- **Private Health Insurance from day 1**:
- Benefit from our modern amenities, many discounts in local businesses, sports and social responsibility activities, internal parties and much more
**What do we expect**:
- **Fluency in French (C2 - native)**:
- **Communicative English level (B1/B2)**:
- **You live in Braga area (max 100km from the city)**:
- Ability to communicate clearly and effectively
- You are looking for adventure in fast growing, international company
- **We do NOT require previous experience**, we will teach you everything
**Note: We require EU citizenship or full rights to work in Portugal**
Are you interested in a new adventure?
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French speaking jobs in Braga - **Customer service jobs for French speakers -** Travail à distance Braga**:
- Emploi francophone Braga** - Support client francophone à domicile**:
- Job francophone en télétravail** - Remote customer advisor Braga
**Job Types**: Full-time, Contract
Contract length: 12 months
Pay: 1,064.00€ - 1,309.00€ per month
Application Question(s):
- When is the closest possible date to start for you?
- Are you legally authorized to work in Portugal?
If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).
- Your current location (city):
- Is French your native language?
- Do you speak English at working proficiency (min. B2)?
- Outside of Portu