Senior Data Analyst, Customer Engagement

Há 4 dias


Sintra, Portugal smart Automobile Tempo inteiro

We are the brand for forward-thinkers. We celebrate challenging conventions and shaping the future of electric mobility. We focus on the essentials to bring perfection to customers. We make urban life more enjoyable and entertain our customers with new impulses.

Ever since smart exists, we rewrite the automotive industry’s rulebook. In the 1990s, we undermined the predominant philosophy of ‘bigger is better’ and designed a revolutionary car. Since 2020 we are the first car enterprise that switched to 100% electric We aim to transform into a leading player in urban premium, electric & connected mobility provider.

Are you a forward thinker too?** Then join us now**

This is a unique opportunity to own and manage Smart Europe’s ‘Customer Engagement Mobility’ dashboards and reporting. As a Senior Data Analyst within the Customer Engagement team, you’ll work with various internal and external systems to collect, record, analyse and visualise data for better decision making and companywide improvements.

**Your Responsibilities**:

- You will develop interactive and visually appealing reports using PowerBI
- You will design and map data models with e.g. SQL or Python to shift raw data into meaningful insights
- You will maintain and enhance Business Intelligence components (metadata, reports, metrics, dashboards)
- You will participate in data modelling and business process analysis
- You will lead the business community review of BI deployments
- You will analyse our data to ensure consistency and integrity across all systems

**What you bring along**:

- You bring 3+ years of Data Analytics experience ideally in the fields of Sales / Lead Generation / e-Commerce or related field
- You have strong experience with SQL, Databases, Data Modelling
- You bring strong experience with ETL/ELT tools like AWS Glue, Azure Data Factory, Databricks workflow, etc.
- You bring good knowledge of cloud-based data tool stack (Data Lake, Data Bricks, DWH)
- You possess excellent communication and presentation skills in English (German is a plus)
- You bring a Bachelor degree in business, marketing, economics or relevant field

We're building a workplace where amazing people like you can do their best work. Together with us, you enjoy the agile working atmosphere with cross-European responsibilities.

We're creating a culture where personal and professional growth are as important as business growth. Together with us, you'll build a diverse and inclusive environment where you feel you belong.



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