Outbound Sales Associate

Há 3 dias

Porto, Portugal GuestReady Tempo inteiro

GuestReady is an award-winning startup in the sharing economy built on the success of short-term rental companies. Its mission is to take the hassle out of short and mid-term rentals and any operations related to turning over guests and optimise listings to incur a maximum yield for the client. The company is co-founded by seasoned entrepreneurs (some former Ex-Rocket Internet executives), and today manages around 3,000 properties across 20 cities, has sold 1,200,000+ guest nights and generated rental income of €50m+ for owners.

We’re now expanding and searching for a superstar sales lead to take on the role of Outbound Sales Associate.

**Main Responsibilities**:

- Educate potential customers about the benefits of GuestReady and the short-term rental market
- Handling outbound and inbound sales through the phone
- Identifying service improvements by remaining informed on industry trends and competitors
- Market research
- Utilize software, databases, scripts, and tools appropriately
- Keep up-to-date with local regulations surrounding the letting market

**Requirements**:

- Comfortable with cold-calling
- Exceptional customer service, active listening, verbal and written communication skills, and professional phone voice
- Understanding company services and letting market
- Ability to ask prying questions and diffuse tense situations
- Strong time management and decision-making skills
- A people person, comfortable interacting with casual hosts and high-end professional
- Self-driven, self-motivated, detail-oriented, proactive - a hustler
- Ability to prioritize, structure and solve problems
- Experience working with CRM tools such as Hubspot is desirable
- Fluency in Portuguese, Spanish and English is essential, with excellent verbal and written skills
- Bachelor’s degree is desirable

**Offer**:

- Be part of a high-growth industry experiencing the biggest travel rebound in a century
- Join a diverse and multicultural team spanning several countries
- Exposure to the fast-paced world of high-tech start-ups, with good growth opportunities
- Join a dynamic work environment with flat hierarchies and space for your own ideas
- Central city location office and remote working options
- Company laptop & learning credits
- Base salary and uncapped commission structure
- Casual dress code

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