Customer Success

2 semanas atrás


Vila do Conde, Portugal Impulse Consultoria Tempo inteiro

Procuramos uma Cliente Success Manager para acompanhamento de clientes, suporte administrativo e gestão de logística em eventos presenciais.

A Vanessa Silva é mentora de líderes empresárias femininas e a sua missão é só uma: Guiar mulheres a transformar o seu negócio numa marca reconhecida no mercado, enquanto deixam um legado, desfrutam e vivem a vida com liberdade.

Se tu és organizada, comunicativa, altamente comprometida, queres construir carreira numa empresa épica e tens experiência no mercado digital, esta pode ser a sua oportunidade

**Responsabilidades**:
Atendimento e Suporte às Clientes
- Agendar sessões e acompanhar clientes no onboarding e offboarding.
- Engajar e manter comunicação ativa nos grupos e comunidades.

**Suporte Administrativo e Operacional**:

- Coordenar fornecedores e garantir organização de eventos.
- Registrar e controlar faturas e dados financeiros no Notion, além de contato com a contabilidade.
- Gerenciar e atualizar conteúdos na plataforma Academy.
- Gerenciar links de pagamento no Stripe.

**Requisitos**:
Comprometimento com prazos e organização.
Inglês fluente.
Residir em um raio de 30 a 60 km de Vila do Conde.
Disponibilidade para trabalho remoto com acompanhamento presencial em eventos em Portugal ou Fora de Portugal.
Flexibilidade de horário (disponibilidade entre 9h e 18h).

**Diferenciais**:
Se tu já conheces e dominas Notion, Cademi, Stripe, Canva ou PowerPoint, ainda melhor
Experiência no mercado digital.

Se achas que esta vaga pode ser interessante para ti ou para alguém que conheces, partilha

**Tipo de oferta**: Período Integral, Integral/Full-time

Pagamento: 1 000,00€ - 1 500,00€ por mês

Horário de trabalho:

- Horário flexível

Requisito de idioma flexível:

- Português Não Necessário

Data de início prevista: 10/03/2025


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