Customer Success
2 semanas atrás
Procuramos uma Cliente Success Manager para acompanhamento de clientes, suporte administrativo e gestão de logística em eventos presenciais.
A Vanessa Silva é mentora de líderes empresárias femininas e a sua missão é só uma: Guiar mulheres a transformar o seu negócio numa marca reconhecida no mercado, enquanto deixam um legado, desfrutam e vivem a vida com liberdade.
Se tu és organizada, comunicativa, altamente comprometida, queres construir carreira numa empresa épica e tens experiência no mercado digital, esta pode ser a sua oportunidade
**Responsabilidades**:
Atendimento e Suporte às Clientes
- Agendar sessões e acompanhar clientes no onboarding e offboarding.
- Engajar e manter comunicação ativa nos grupos e comunidades.
**Suporte Administrativo e Operacional**:
- Coordenar fornecedores e garantir organização de eventos.
- Registrar e controlar faturas e dados financeiros no Notion, além de contato com a contabilidade.
- Gerenciar e atualizar conteúdos na plataforma Academy.
- Gerenciar links de pagamento no Stripe.
**Requisitos**:
Comprometimento com prazos e organização.
Inglês fluente.
Residir em um raio de 30 a 60 km de Vila do Conde.
Disponibilidade para trabalho remoto com acompanhamento presencial em eventos em Portugal ou Fora de Portugal.
Flexibilidade de horário (disponibilidade entre 9h e 18h).
**Diferenciais**:
Se tu já conheces e dominas Notion, Cademi, Stripe, Canva ou PowerPoint, ainda melhor
Experiência no mercado digital.
Se achas que esta vaga pode ser interessante para ti ou para alguém que conheces, partilha
**Tipo de oferta**: Período Integral, Integral/Full-time
Pagamento: 1 000,00€ - 1 500,00€ por mês
Horário de trabalho:
- Horário flexível
Requisito de idioma flexível:
- Português Não Necessário
Data de início prevista: 10/03/2025
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