German-speaking Customer Service Agent

1 semana atrás

Lisboa, Portugal City Job Offers Tempo inteiro

**German-speaking Customer Service Agent in Lisbon**:
Are you already in Lisbon and do you imagine yourself working at Philip Morrisin your language? Catch this opportunity, join the International Lisbon team and be a part of an innovative change #wearehiring

**German Customer Service Agent**:
**The company**:
Philip Morris International has chosen to do something revolutionary: they are transforming their business, creating smoke-free products to make a positive impact on a billion of smokers worldwide. With big change, comes a huge opportunity: you have the chance to move your career forward at PMI.

**The role at work**

**What you bring to us**
- You are proficient in German and fluent in English
- You have great remote customer service skills
- Your mantra is “solve the client’s needs”
- You have availability to work 40 hours per week
- You are okay with flexible work schedules and possible shift rotations
- You are happy to stay at least 12 months in sunny Lisbon

**Your day to day at work**:

- Try to solve the issue at the first contact and clear any doubts the customer may have
- Provide support and troubleshooting for most common products and/or services
- Proactively maintain your knowledge of products, services, and processes at PMI

**Keywords to success**:

- Proactive
- Team-player
- Communicative
- Responsible
- Results-oriented

**Benefits**:

- Full-time and renewable contract of 12 months, after training period
- Initial and on-going training
- Professional development within the company
- Free Portuguese lessons

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