CRM Lead

Há 4 dias

Lisboa, Portugal Wunderman Thompson Tempo inteiro

**Who we are**:
At Wunderman Thompson we exist to inspire growth for ambitious brands. Part creative agency, part consultancy and part technology company, our experts provide end-to-end capabilities at a global scale to deliver inspiration across the entire brand and customer experience.

We are 20,000 strong in 90 markets around the world; our people bring together creative storytelling, diverse perspectives, inclusive thinking, and highly specialized vertical capabilities to drive growth for our clients. We offer deep expertise across the entire customer journey, including communications, commerce, consultancy, CRM, CX, data, production, and technology.

**What will your day look like?**

As a CRM and Personalisation Lead, you will first be introduced to our systems and workstreams.

Armed with the knowledge you need, you will become responsible for:

- Communicating with our clients on a daily basis
- Distributing and prioritizing tasks within the team
- Monitoring quality and performance
- Ad-hoc administrative tasks.

**Who are you going to work with?**

In our Lisbon office, you will join a team of about 150 talented people who are always ready to help each other.

We are proud of our multicultural environment and easy-going, yet dynamic atmosphere where we not only work together - we are great at having fun as well.

**What do you bring to the table?**
- Personally, you are proactive and pay great attention to detail.
- Your coordination skills are excellent.
- With your logic and structured mindset, you are able to manage multiple deliverables and tasks in a timely manner, while keeping the oversight.
- As a minimum requirement, you have a bachelor's degree, preferably within the field of marketing or communications.
- Must have experience with Salesforce Marketing Cloud.

**In addition, we expect that you have**:

- 5+ years of experience as a CRM and Personalisation Specialist/Lead or similar.
- A technical understanding of digital marketing platforms would be highly regarded.
- Excellent communication skills in English.
- Very well-organized and structured.
- A wish to work with both routine and more complex tasks.

At Wunderman Thompson, we are committed to actively building a diverse, equitable and inclusive workplace where everyone feels welcomed, valued and heard, and is treated with dignity and respect. As leaders and creative partners across industries, it is our responsibility to cultivate an environment reflective of our greatest asset; our people. We believe that this commitment inspires growth and delivers equitable outcomes for everyone as well as the clients and communities we serve.

Wunderman Thompson is a WPP agency. For more information, please visit our website and follow Wunderman Thompson on our social channels via Twitter, Facebook, LinkedIn, and Instagram.

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