PMO Analyst

**Who We Are** Jolera offers MSPs & IT solution providers next-generation managed services, enabling them to create world-class experiences for their clients. Your clients receive award-winning solutions built on over 20 years of experience servicing businesses worldwide. We’ve helped transform hundreds of MSPs & solution providers worldwide With our collection of tenured experts, we provide an elevated managed service experience for a variety of clients. At Jolera, we treat each MSP partner with specialized care and uniquely organize our products for your individual business needs. **Who You Are** Jolera’s PMO is a very data driven environment, managed with strict controls to ensure data integrity. PMO Analysts maintain and support the varying Excel based systems that hold this data while managing the processes that contribute to its overall operations. This includes administrative tasks, such as documentation and information gathering and distribution. The duties of this key support role also include working closely with project managers for compliance and to ensure administrative tasks are up to date. **What You Will Do** - Support the Project Management Office including: - Maintain Excel based systems used to manage and track projects, resources, and billing with a high level of accuracy. This may include development of new logic to meet varying criteria. - Report on various metrics including recognized revenue, project attributes including open/closed, aging, project health, dependencies, etc. - Participate in various data review initiatives. - Manage incoming project requests ensuring requests meet ideal requirements. - Communicate with other departments for follow up of various tasks. - Participate in forecasting the probability of meeting milestone dates with project managers and senior management. - Support a team of project managers: - Documenting and following up on important project actions and decisions. - Create and follow up on billing requisitions. - Coordinate project resources - Create and follow up on Change and Procurement requests. **Qualifications** - Minimum 3 years’ experience working with data. - Strong understanding of the logic around datasets - Minimum intermediate level knowledge of MS Excel - Strong attention to detail - Exceptional ability to keep track of tasks, deadlines, progress, highly organized. - Task and results driven, strong ability to multitask, with a heightened sense of urgency, - Knowledge and demonstrated experience in administrative procedures, - Ability to work in a fast-paced environment with tight timelines. - Strong communication skills - Strong work ethic, taking ownership of assigned tasks to successful completion. - Excellent organizational and analytical skills - Ability to work independently and as part of a team. - Experience working in a collaborative environment, preferably for an IT consulting firm. - Knowledge and demonstrated experience in administrative procedures. - Ability to communicate effectively with team members located globally with varying communication styles from a broad spectrum of disciplines. **Working Conditions** - Position requires the incumbent to work remotely, requiring an environment that will allow for internal and client meetings at varying times of the workday. - Must be able to come to the office for special meetings/ events. - Overtime may be required to meet key deadlines. **What We Offer** - Competitive compensation & benefits package. - Company Perks, Good Life gym, and various brand discounts. - Company events, recognitions, and celebrations. - Career development and growth opportunities.