Chief Purser

2 semanas atrás

Porto, Portugal Mystic Ocean Tempo inteiro

Company Description

Mystic Ocean is a new ocean cruise company based in Portugal, that offers cruises along iconic destinations such as Mediterranean, Baltic and North Seas. With a focus on delivering a value for money experience to its guests, Mystic Ocean is committed to establish a corporate culture focused on creating enriching career paths that create new opportunities for growth to our crew members.

**Job Description**:

- To ensure the appropriate performance and correct implementation of the finance administration onboard.
- To supervise the administrative crew such as Accountant as well as Documentation Purser.
- To oversee all financial processes onboard and take appropriate actions whenever needed.
- To oversee all ship’s clearance related matters and maintain a good relationship with local authorities as well as port agents.
- To ensure all visa requirements for passengers are taken into account before embarkation.
- To ensure that all passenger, company and crew accounts are accurate at all times.
- To process the cruise end in the PMS system and settle all crew, passenger and crew accounts.
- To process all payment data in PMS for passengers in due time (authorization and settlement).
- To update daily revenue report and send it to Head of Departments onboard and final file at the cruise and to the head office.
- To control the revenue onboard and ensure that all postings are correct.
- To ensure that all passenger and crew data is correct at all times in the PMS system.
- To be in charge of all cash funds onboard, make sure the safe is counted and in accordance with the cashbooks in the end of each cruise.
- To report any cash discrepancies onboard directly to the head office once detected and counter checked with the Hotel Cost Controller or Hotel Director.
- To ensure that the cashbook is kept up to date at all times and matches with the safe in the end of each cruise.
- To be familiar with all company’s procedures and the company’s SMS.
- To ensure a smooth embarkation of passengers and collection of documents such as passports if required as well as registration of credit cards etc.
- To ensure voids are done as per company guidelines and checked on a daily basis.
- To oversee invoice and statement printing for disembarking passengers.
- To calculate commissions and incentives as per company’s policies and procedures.
- To work closely with all departments onboard to ensure a smooth operation.

**Qualifications**:

- Minimum of three (3) years’ experience in a hotel on land or two (2) years’ experience on board a cruise ship in similar position required.
- Must be fluent in written and spoken English as well as German.
- Any additional foreign language is a plus.
- Excellent interpersonal and public communication skills.
- Must have advanced administrative skills (Microsoft Office, especially Excel) Knowledge in MXP / POS is a plus.
- Excellent accounting and organizational skills required.
- Must possess excellent leadership skills and the ability to interact with all levels of people.

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