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Project Manager
2 semanas atrás
Title: Project Manager - Operations and Account Helpdesk
Location: Porto (Hybrid - 5 days per month in the office)
**Salary**: Up to €50,000
Industry: Industrial Services
**Project Manager Overview**: Forsyth Barnes have partnered with a fantastic workspace provider. My client are changing the way the working world works Focusing on supplying businesses with fantastic hybrid office spaces, my client are the front runner in offering businesses forward thinking office solutions. With locations in practically every country, city, town and transport hub, and options ranging from an hour’s co working to multi-year office space leases, my client enable people and businesses to work where, when and how they want.
As a IT Senior Project Manager you will be responsible for the E2E management of all IT change in the Operations business domain. This includes: defining, plan and execution of the IT Operations transformation roadmap, operations roadmap must provide a best-in class employee and customer experience in all global locations, whilst aiming for operational excellence with maximum productivity and efficiency. This is an excellent role to participate in business transformation with the operations team and will have full responsibility on a number of aspects of IT.
**Project Manager Responsibilities**:
- Work closely with business product management and senior management to create an IT platform that fits the company strategy.
- Research and analyse market, the users, and the roadmap for the product. =
- Work with internal and external stakeholders to analyse business cases and align product roadmap to strategic goals. Owns the IT product roadmap.
- Solve product related problems, make decisions, complete trade-off analysis to stay on track towards business deliverable commitments.
- Possess a fundamental understanding of end-to-end customer/employee Operations experience integration and dependencies.
- Collaborate with stakeholders during the visioning and concept development of a product.
- Accountable for the created product(s), delivering in the product model and communicating the product needs with business partners.
- Assess value, develop cases, and prioritise stories, epics and themes to ensure work focuses on those with a maximum value that are aligned with product strategy.
- Identifies and helps the client understand the business model, value and value proposition.
- Act as an ambassador for the product internally and externally and as the primary contact
- for queries related to the product.
**Project Manager Requirements**:
- Ideally 10 years’ experience within IT or Project Management domains, with demonstrable experience in the operations domain
- Strong IT Product Management
- Deep understanding and experience with Agile methodologies.
- Implementation experience with Microsoft Dynamics CRM and surveying tools
- Interpersonal skills and developing relationships with team members and customers.
- Experience with a definition of minimum marketable features and minimum viable products
**Salary**: Up to 50,000.00€ per month
Ability to commute/relocate:
- Porto, Distrito do Porto: Reliably commute or planning to relocate before starting work (required)
