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CLIENT BUSINESS ANALYST (JOB NUMBER: 2301SSOP13752) **About the job** - The MFS Client Business Analyst is responsible to maintain existing business with current clients and provide transversal support through the Dealing Services department. - The aim is to provide a business support service to ensure effective and efficient day-to-day management of the function. The role supports the creation of multi-asset classes outsourced dealing services within MFS Business Line in charge of RTEO (Reception, Transmission and Execution of Orders) on behalf of third-party clients **Your Main Activities Are** - Responsible for the financial and operational management, as allocated by the Deputy Head. - Responsibility for the implementation and monitoring of Policies and Procedures relating to the department and assisting in their review - Prepare and produce weekly financial and performance reports - Contribute to the processes improvements with a special focus on the reporting and the management of risk and controls. Working together with the various teams, the Business Support Officer should be proactive in the identification of risk areas and propose implementation of new controls and procedures where relevant - Coordinate clients on-boarding by ensuring IT parameters, clients’ information availability, reporting set up with regards to client documentation - Monitor report generation and ensure its adequacy and exhaustiveness with the contribution of the Dealing Desk - Assist Management by performing, on a regular basis, KPIs related to local transactions monitoring, activity wise and by client - Monitor and check client billing **Profile and Skills to Success** - Bachelor’s Degree - At least 2 years of relevant experience - Fluency in English is mandatory ( oral and written) - Intermediate level of French is desirable - Good Knowledge of Operations and Processes - Skills: - Ability to deliver / Results driven - Communication skills - oral & written - Creativity & Innovation / Problem solving - Attention to detail / rigor - Analytical Ability LI-Hybrid **Why joining BNP Paribas?** - **Leading banking institution** BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 65 countries, with around 190 000 Employees - including more than 145 000 in Europe. - **Our presence in Portugal** Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses. - **International reach** Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions: - Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines; - Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services; - Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients. - **Diversity and Inclusion commitment** - **Commitment towards work/life balance** At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working. - **Remote Working Conditions** At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices. - In case you are selected for this role, further documentation will be requested to support your hiring process. **Primary Location**: PT-11-Lisbon **Job Type**: Standard / Permanent **Job**: OPERATION PROCESSING **Education Level***: Bachelor Degree or equivalent (>= 3 years) **Experience Level***: At least 2 years **Schedule**: Full-time **Entity***: PRT - CIB
