Support Officer

2 semanas atrás


Porto, Portugal SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD. Tempo inteiro

SDZ SUPPORT TECHNOLOGIES AND SERVICES LTD is an international company that provides customer support services to reputable financial firms.
One of our biggest clients is IQ OPTION (IQ Option is an international IT company operating in the fintech industry that developed one of the world's best trading platforms for financial instruments).

Due to our growth, we are opening a vacancy of a **Support Officer **position.

**The position is completely remote. The working schedule for this position is from Monday to Friday from 8AM to 4PM (GMT+3, London time)**

The main responsibility of our future teammate is providing customer support to clients of our banking service, advise on technical problems, opening and closing accounts, etc.

**Requirements**:

- Completed Bachelor’s degree;
- Experience as a Customer Support Specialist or similar CS role;
- Familiarity with Banking/FinTech industry will be considered as a plus;
- Advanced knowledge of English;
- Excellent communication and problem-solving skills

What we offer:

- Completely remote position;
- Competitive payment;
- Training & Development;
- Friendly, enjoyable and positive environment.

Send us your CV, we will be glad to meet you

**Job Type**: Contract

**Salary**: From 1,200.00€ per month

**Experience**:

- Customer Care: 1 year (preferred)

**Language**:

- English fluently? (required)


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