Sie Sales Application Support

**Job ID**
- 492156

**Posted since**
- 21-Jan-2026

**Organization**
- Global Business Services

**Field of work**
- Customer Services

**Company**
- Siemens S.A.

**Experience level**
- Mid-level Professional

**Job type**
- Full-time

**Work mode**
- Hybrid (Remote/Office)

**Employment type**
- Fixed Term

**Any Siemens location in**
- Lisboa - Portugal

**Siemens Global Business Services (GBS)**enables Siemens units worldwide and external customers to accelerate their business transformation into a sustainable and digital future.

Our portfolio comprises services driven by expertise and the latest technology - with a strong focus on innovation and digitalization in areas like Finances, Business Administration, Human Resources, Procurement, Sales and After-Sales.

In our GBS Western Europe and Africa Hub we are already more than 1500 connected people, from over 50 different nationalities spread across 14 countries. If you value diversity and innovation, you’ll feel right at home here

**Discover our purpose, culture, and what makes GBS unique**Check out here****

Our MarCom, Sales and Delivery Services (MSD) business line offers expertise in Marketing, Communication, Sales, and Delivery. We deliver services ranging from sales enablement, order-to-delivery processes up to after-sales support. With our end-to-end services we empower sellers, streamline operations, and enable businesses to deliver outstanding customer experiences across all touchpoints.

**Are you ready to be part of the change? Come join us**

**Your mission will be**
- Support for Sales Excellence Team;
- Management Sales Application related requests, as part of or Sales Support Service Desk: Query, Service Request & partially investigation of Incidents;
- Tasks will all be managed via ServiceNow requests;
- Monitor Service now groups and manage wide range of user;
- All Tasks and processes will be documented, either as part of the transition or already before in our Wiki Page;
- Specific Tasks | Collaboration / Outlook:

- Access & Permission Management Tasks (SAP Account Management incl. Quip, SieSales, Ibau. Tableau, Thomas Daily);
- Permission effectiveness & clean-up tasks;
- Mass data transactions & Changes;
- Build & adjust Sales Reports;
- Management of ACM Requests;
- Collaboration: Communication mainly via Service Now;
- Outlook:

- Ramp-up SME expertise for specific Sales / Salesforce related Applications, Objects and Processes;
- Support Community Management;
- Continues improvement Topics in Sales.

**We are looking for someone with**
- Fluent German and English Skills is a must have (able to communicate freely with customers and sales managers);
- Experience in Application Support;
- Enjoy working with several Siemens specific IT tools;
- Experienced with Sales is appreciated;
- Experienced with ServiceNow is a nice to have;
- Open to discover new Applications;
- High Focus on User Satisfaction.
- Good knowledge of Microsoft Office (Outlook, Excel, Word);
- Service Attitude, customer oriented and problem-solving mindset;
- Strong communication skills (both orally and writing);
- Strong work ethic - we are always acting in name of Siemens.

**What We Offer**
- **Belong & Innovate**: Work in diverse teams where every idea matters and innovation grows through collaboration and trust.
- **Flexibility that Works**: Hybrid model, flexible hours, and a home office budget — because balance fuels performance.
- **Health & Well-being**: Comprehensive health insurance, mental health support, and active sports communities to keep you feeling your best.
- **Grow Without Limits**: Access world-class learning platforms, mentoring, and continuous development opportunities.
- **Purpose & Perks**: Contribute to sustainability and volunteer initiatives, enjoy partner discounts, and take advantage of our convenient shuttle service.

Siemens