Quality Analyst Japanese

2 semanas atrás

Oeiras, Portugal Tech Mahindra Tempo inteiro

We’re Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services.

We are currently looking for a Quality Assurance Analyst for our project.

The primary objective of the Quality Assurance Analyst is to be a SME (Subject Matter Expert) for quality guidelines and review / rate various types of content, which could be audio, video, text, photos, and provide ratings on their individual judgements / decisions, restricted within the options being provided as per the task guidelines with written explanations to support their ratings and help improve rater quality over time.

**Role / Responsibilities**

To be a SME ( Subject Matter Expert) for quality guidelines

To evaluate and rate multiple types of content which could be audio, video, text, photos, and provide ratings with written rationales on their individual judgements / decisions restricted within the options being provided as per task guidelines

Participate in calibration sessions with the team and included stakeholders for the workflows as per instructions from the Team Lead

To do Peer audits as a part of the process model and also to assist in training as per need

To coordinate with other team members for sharing best practices

Manage multiple assignments simultaneously without any / mínimal guidance or help from seniors or peers team members

Assist Team Lead / Manager in Interview process for future hires

All KPI related tasks must be followed & adhered to avoid business impact

Work on multiple customer projects at the same time depending on the customer requirements

**Requirements**

Japanese native

English C1

Basic level computer handling skills

Comfortable with G suite, especially Google Sheets

Detail oriented, rigorous, analytical

Excellent in verbal & writing skills with the ability to present reasoning in a clear, concise, and logical manner

Strong sense of logical reasoning with decision making

**Our offer**

Base salary above average

Meal allowance (9,13€ per day worked, in meal card)

Healthcare and Dental Insurance (since day one)

Fixed schedule (Monday to Friday, 11:00am to 8:00pm)

Transport allowance

Our cultural values are Driving positive Change, Celebrating each moment and Empowering all to rise.

Curious? send us your resume

Regardless of whether you are a career changer

Tech Mahindra is an Equal Employment Opportunity employer. We promote and support a diverse workforce at all levels of the company. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, age, national origin or disability. All applicants will be evaluated solely on the basis of their ability, competence, and performance of the essential functions of their positions.

**Tipo de oferta**: Integral/Full-time

**Benefícios**

  • Cartão/Ticket refeição
  • Seguro saúde
  • Subsídio de transporte

Horário de trabalho

  • De segunda à sexta-feira
  • Turno de 8 horas

Remuneração suplementar

  • Décimo terceiro salário
  • Subsídio de Natal

Requisito de idioma flexível

  • Português Não Necessário

  • Quality Analyst | Finnish

    Há 2 dias

    Oeiras, Portugal Tech Mahindra Business Process Services Tempo inteiro

    We’re Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services.We are currently looking for a Quality Analyst to our project.As a Quality Analyst, you will need to identify and rate various types of content (audio, video,...

  • Quality Analyst | German

    Há 2 dias

    Oeiras, Portugal Tech Mahindra Business Process Services Tempo inteiro

    We’re Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services.We are currently looking for a Quality Analyst to our project.As a Quality Analyst, you will need to identify and rate various types of content (audio, video,...

  • Quality Analyst

    Há 4 dias

    Oeiras, Portugal Manning Global Tempo inteiro

    Our client, a global service provider, is recruiting for a Quality Analyst to join their business in Portugal. **Position Title** **Quality Analyst** **Position Type** - Full time**Start Date** - ASAP**Location** - Oeiras, Portugal**Contact**: - Hemavathi Mathadmani | +49 (0)89 23 88 98 66**Responsibilities**: - Monitors all interactions and ensures...

  • Quality Analyst German/Finnish

    Há 2 dias

    Oeiras, Portugal Tech Mahindra Business Process Services Tempo inteiro

    We’re Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services.We are currently looking for a Quality Analyst for our project.As a Quality Analyst, you will need to identify and rate various types of content (audio, video,...

  • Quality Analyst | French

    Há 2 dias

    Oeiras, Portugal Tech Mahindra Business Process Services Tempo inteiro

    We’re Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services.We are currently looking for a Quality Analyst to our project.Responsibilities:● Monitors all interactions and ensures accuracy of the output● Coordinates and...

  • Quality Analyst | French

    Há 2 dias

    Oeiras, Portugal Tech Mahindra Business Process Services Tempo inteiro

    We’re Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services.We are currently looking for a Quality Analyst to our project.Responsibilities:● Monitors all interactions and ensures accuracy of the output ● Coordinates...

  • Quality Analyst

    3 semanas atrás

    Oeiras, Lisboa, Portugal Tech Mahindra Business Process Services Tempo inteiro

    We're Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than associate providing Information Technology and Business Process Outsourcing Services.We are currently looking for aQuality Analystto our project.As a Quality Analyst, you will need to identify and rate various types of content (audio, video, text, and...

  • Quality Analyst

    3 semanas atrás

    Oeiras, Lisboa, Portugal Tech Mahindra Business Process Services Tempo inteiro

    We're Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than associate providing Information Technology and Business Process Outsourcing Services.We are currently looking for aQuality Analystto our project.As a Quality Analyst, you will need to identify and rate various types of content (audio, video, text, and...

  • HR Data Quality Analyst

    2 semanas atrás

    Oeiras, Portugal CUF - Hospitais e Clínicas Tempo inteiro

    Somos uma empresa 100% portuguesa, líder na prestação de cuidados de saúde de excelência em Portugal, que conta com mais de 75 anos de experiência e uma rede de 23 Hospitais e Clínicas CUF distribuídas pelo país. Baseamo-nos em valores como: o Respeito, a Dignidade, o Bem-Estar das Pessoas, a Integridade, o Desenvolvimento Humano, a Competência e a...

  • Quality analyst | dutch

    2 semanas atrás

    Oeiras, Portugal Tech Mahindra Business Process Services Tempo inteiro

    We're Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services.We are currently looking for a Quality Analyst to our project.As a Quality Analyst, you will need to identify and rate various types of content (audio, video, text,...