Management Support Officer

**About the job**
- The Management Support Officer´s main mission is to be in charge of the on boarding, off boarding and invoicing processes for external staff and all related data enquiries. Through continuous improvement mindset, the team drives innovation and strives to reduce transactional costs through strong streamlining of the activity methods and by adopting a partnership approach to accompany our clients and suppliers on their journey. The team works with both internal and external clients and suppliers located in different locations

**Your Main Activities Are**
- Deliver a harmonized on-boarding and off-boarding process for external staff across different scopes, contribute to reduce the security and compliance risk identifying and reporting risk situations on the processes, such as leavers identified too late, and to contribute to data quality control and follow up, such as request corrections in case of anomalies
- Process direct expenses and external staff invoicing management, perform the payment follow-up, produce KPI and dashboards, daily and weekly or monthly as well as execute monthly accruals reporting to Finance
- Produce reports at entity level and for a variety of stakeholders and internal departments, contribute to reduce current and future operational risk and workload on management and centralize all data to perform accurate reporting
- Contribute to the results of the Management Support Team by taking the initiative in daily tasks, anticipating them in order to have them completed before deadlines, facilitating cooperation and interactions whilst acknowledging the benefit of differing viewpoints and ways of working
- Identify and correct issues or errors, escalating in case of any exceptional or irregular situation as well as raise alerts when needed and as soon as possible to allow the proper management of the situation at hand and to insure a high level of service of the Management Support team

**Profile and Skills to Success**
- Bachelor’s degree in Economics, Finance, Accounting and Business Management
- Excellent communication skills and fluency in English both oral and written
- Ability to deliver with a results driven mindset
- Attention to detail
- Ability to collaborate with others
- Client focused

LI-Hybrid

**Why joining BNP Paribas?**
- ** Leading banking institution**

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.
- ** Our presence in Portugal**

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group’s 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.
- ** International reach**

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

- **Retail Banking**, a division that brings together all the Group’s retail activities and specialised business lines;
- **Investment & Protection Services**that include specialised businesses offering a wide range of savings, investment and protection services;
- **Corporate & Institutional Banking**division that offers tailored financial solutions for corporate and institutional clients.
- ** Diversity and Inclusion commitment**
- ** Commitment towards work/life balance**

At BNP Paribas we care about our employees’ wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
- ** Remote Working Conditions**

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
- In case you are selected for this role, further documentation will be requested to support your hiring process.