Application Support

Há 5 dias


Lisboa, Portugal Olisipo Tempo inteiro

Referência

13073_Application Support _Lisboa

**Descrição**:
Application Support

**Perfil**:

- English fluent;
- Knowledge in Linux/UNIX and Windows Systems;
- ITIL;
- Experience in Geneos / Dynatrace;
- Notions of SQL;
- Knowledge in DataSynapse Grid Computing. Responsibilities: Liaising with developers to communicate businessraised issues;
- Tracking issues using ITILapproved methodology (incidents, changes, requests, and problems);
- Maintaining a knowledge base for support issue resolution;
- Reconfiguring existing setups to improve system efficiency in line with business requests;
- Preparing environments for releases and ensuring thorough implementation and preproduction tests.

**Oferecemos**:

- Personal accompaniment focused on Career Management;
- Continuous and personalized Training and Certification through our own Learning Center;
- Solidity;
- Trust and Growth;
- Competitive salary package with benefits.


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