Purchase to Pay Manager

**About Convatec**

**Position Overview**

The PTP Manager is responsible for the end-to-end governance and performance of the Purchase-to-Pay process, leading a team of Accounts Payable (AP) Team Leads and indirectly overseeing AP Associates. This role sets the strategic direction, ensures on-time and accurate invoice processing and payments, strengthens internal controls and compliance, and drives continuous improvement and automation. The PTP Manager partners closely with Procurement, Controllership, Tax, IT, HR, and Business Units to deliver high-quality service, supplier satisfaction, working capital optimization, and audit-ready operations.

**Key**Responsibilities**

1) Process Ownership & Governance
- Own the PTP process framework, policies, and standard operating procedures (SOPs), ensuring consistent adoption across teams and entities.
- Maintain and evolve the PTP control environment (e.g., threeway match discipline, approval workflows, duplicate detection, segregation of duties).
- Monitor and report service performance via a robust KPI framework
- Ensure adherence to company policies and local statutory requirements

2) Service Delivery Oversight
- Provide leadership and direction to AP Team Leads, ensuring daily operations are well managed and SLAs are achieved.
- Oversee T&E process execution, including expense report auditing, reimbursement accuracy, and timely approvals.
- Manage escalations for both vendor payment issues and employee expense disputes.

3) Stakeholder & Supplier Management
- Serve as the primary point of contact for senior stakeholders in Finance, Procurement, HR, and the business on PTP strategy, performance, and risks.
- Support supplier relationship management for strategic vendors: resolve chronic issues, agree corrective actions, and improve payment predictability.
- Collaborate with HR and business units to enforce T&E compliance and improve user experience.

4) Transformation & Continuous Improvement
- Partner with IT and Procurement to enhance systems and reporting capabilities for AP and T&E.
- Implement continuous improvement initiatives to reduce cycle times and increase compliance for both processes.
- Own or contribute to working capital initiatives (e.g., payment term harmonization, dynamic discounting, virtual cards).

5) People Leadership & Capability Building
- Manage, coach, and develop AP Team Leads; set clear objectives, conduct performance reviews, and create development plans.
- Promote a high-performance, inclusive culture focused on accountability, service excellence, and continuous improvement.
- Ensure adequate staffing plans, succession planning, cross-training, and knowledge management (SOPs, playbooks, and onboarding materials).
- Champion training on controls, systems, and data quality; reinforce policy adherence and professional standards.

6) Risk, Compliance & Audit
- Ensure PTP processes are audit-ready and that remediation actions are implemented promptly.
- Implement controls to prevent fraud, duplicate payments, and non-compliant expense claims.

**Skills & Experience**:

- 5+ years of experience in Purchase-to-Pay/Accounts Payable.
- 2+ years managing Team Leads or equivalent supervisory experience.
- Strong knowledge of PTP best practices, internal controls, and compliance.
- Proven ability to manage service delivery at scale with clear KPIs/SLAs and to drive continuous improvement.
- Hands-on experience with ERP/AP systems, AP automation tools and expense management tools.
- Excellent stakeholder management, communication, and negotiation skills; ability to influence across functions.
- Analytical mindset with proficiency in Excel/Power BI (or similar) for performance tracking and root-cause analysis.
- Strong people leadership, coaching, and change management capabilities.

**Qualifications/Education**:

- Recognized Finance qualification is preferred.

**Languages**
- English
- Other languages is a plus

**Working Conditions**
- Hybrid working model at our Lisbon office

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**Equal opportunities**

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

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