Maintenance Manager Intercontinental Porto-palacio

1 semana atrás

Porto, Portugal IHG Tempo inteiro

**About us**
InterContinental Porto - Palácio das Cardosas, located in an 18th century building, offers a unique view over Avenida dos Aliados, one of the most emblematic squares of Porto. Our hotel has 113 rooms and suites, 3 meeting rooms and a Wellness Centre. Our Astoria Restaurant and Bar das Cardosas offer a great food and beverage experience. We cultivate a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand. What is the job? As Maintenance Manager, you’ll ensure all aspects of hotel maintenance and condition are kept to the very best standards and in line with all relevant health and safety legislation and procedures. You’ll also keep an organized and secure maintenance department. Motivating and training your team with the skills to keep the hotel always looking the best.
**Your day to day**
People - Manage everyday activities, plan and assign work ensuring you always have the right staffing numbers - Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests - Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognise good performance - Train your team to make sure they deliver with compliance and to the standards we expect and have the tools they need to work efficiently - Recommend or initiate any HR elated actions where needed - Responsible for developing and implementing the Emergency Plan. Guest Experience - Understand and respond to customers’ needs and ensure a high level of guest satisfaction - Carry out a preventive maintenance programme to ensure the hotel is maintained and in service for guests (example: lighting, refrigeration, heating, air-conditioning, water treatment systems, and pools) - Execute corrective maintenance works in a timely manner, ensuring hotel condition is up to standard at all times, liaising with all operational departments for the correct plan implementation of works. Financial - Help prepare the departmental budget and financial plans financial and operational plans for the hotel - Monitor budget and control expenses with a focus on energy management, preventive maintenance, and capital planning - Lead hotel renovations and other projects, negotiate contracts, and ensure timely completion of projects within budget Responsible Business - Ensure a safe and secure environment for guests, team members and hotel assets in compliance with policies and procedures and regulatory requirements - Maintain god working relations with outside contacts - Comply with federal, state and local laws regarding health, safety and alcohol services - Maintain a focus and commitment to operating a “green” hotel - Perform other duties as assigned. May also serve as manager on duty
**What we need from you**:

- Advanced vocational training plus two years of experience in general building maintenance or construction, or equivalent combination of education and experience. - Professional certification and licence if required by law - Hotel experience preferred. - Must be able to speak local language(s) and be fluent in English.
**What we offer**
Job Reference: EMEAA36585

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