Product Manager

**About Unbabel**
Unbabel eliminates language barriers so that businesses can thrive across cultures and geographies.
The company’s language operations platform blends advanced artificial intelligence with human editors, for fast, efficient, high-quality translations that get smarter over time. Unbabel integrates seamlessly in any channel so that agents can deliver consistent multilingual support from within their existing workflows. Making it easy for enterprises to grow into new markets and build seamless customer experiences in every corner of the world.
Unbabel has hubs spread across the globe - from Europe to America and Asia. We pride ourselves in helping clients like Meta, Netflix & Shopify communicate effortlessly with customers around the world, no matter what language they speak.

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What’s the opportunity about?*
For our AI department, we are looking for a product manager that empowers our product teams to solve hard problems in ways that our customers love, yet work for our business.
Our product teams are cross-functional and durable, generally composed of a product manager, a product designer, a dev lead and several engineers, often complemented by an expert linguist and/or an AI lead.
We staff our product teams with the skills necessary to come up with effective solutions that are valuable (our customers choose to buy or use), viable (the solution works within the many constraints of the business), usable (the user can figure out how to use) and feasible (our engineers have the skills and technology to implement).
While the product designer is accountable for ensuring the solution is usable, and the dev lead is accountable for ensuring the solution is feasible, the product manager is accountable for ensuring the solution is both valuable and viable.
This means that the product manager must contribute to the product team a deep knowledge of our users and customers, and the data about how our customers engage with our products. The product manager must also contribute to the product team a solid knowledge of the various constraints of the business - constraints from marketing, sales, service, finance, legal, and privacy are typical examples. Finally, the product manager is expected to track industry trends and the competitive landscape as they pertain to their product.
The product manager must collaborate closely with their product designer, dev lead, AI lead, and linguists to discover effective solutions, and then work together to deliver those solutions to market.
While we empower our product teams to figure out the best solutions to the most important problems that need to be solved, we also hold those teams accountable for the results. We look for product managers that are not afraid of signing up for results, even when this means they have to work through others to achieve the necessary results.
This job, as with the other roles on the product team, is an individual contributor role.
You will need to be able to influence your teammates, as well as colleagues, stakeholders, and key executives, through your use of data and logic so they become straight supporters of our team's initiatives.
We’re looking for someone who would work with us from our AI hubs in Lisbon or Pittsburgh, and relocating support may apply.

Read more about Unbabel culture
And about our unique approach of machine and human translation
**Requirements**:

- Bachelor’s degree or equivalent practical experience
- 3+ years experience as a product manager in cross-functional product trios, ideally on SaaS/deep-tech startups
- Demonstrated understanding of the techniques and methods of modern product discovery and product delivery. From data-informed OKRs, to continuous Discovery though a dual-track agile stream with a pm, pd, dev trio
- Demonstrated ability to figure out solutions to hard problems with many constraints, using sound judgement to assess risks, and to lay out your argument in a well-structured, data-informed, written narrative
- Proven ability to engage with engineers, designers, and company leaders in a constructive and collaborative relationship
- Demonstrated ability to learn multiple functional areas of business - engineering, design, finance, sales, or marketing

**Personality & Skills**
- Strong organizational skills, with a structured and detail-oriented mindset
- You like fast-paced environments, where mostly outcomes matter, and the only constant is change
- Highly knowledgeable on Product methodologies and ways to drive yet more impact at scale within a Product-centric organization
- Proficient in mining and leveraging product data using both web analytics platform (Mixpanel, GA) or SQL-driven queries/dashboards to derive insights on users or platform behaviors based on rich product data.
- Passionate about AI, on-demand/marketplace ecosystems, language
- Clear verbal and written communication
- Excellent command of English (C1 level as a minimum)

**Benefits**
- Competitive salary at one of Euro