Atlassian Technical Consultant

1 semana atrás


Viana do Castelo, Portugal Xpandit Tempo inteiro

Business Process Transformation
Mid-level
Lisboa, Braga, Viana do Castelo
Eleve a sua carreira como Atlassian Technical Consultant na Xpand IT, prestando suporte operacional em aplicações Jira e Confluence.
Principais responsabilidades
Reunir com clientes para compreender as regras de negócio e traduzi-las em requisitos funcionais e técnicos;
Participar nas especificações de requisitos, desenho, entregas, planeamento de sprints, reviews e retrospetivas;
Configurar e customizar plataformas da Atlassian como Jira, Confluence ou Jira Service Management;
Participar no desenvolvimento de soluções e executar testes, training e documentação, utilizando as boas práticas da indústria e da Atlassian;
Pesquisar apps e plugins de parceiros da Atlassian que possam acelerar o desenvolvimento e implementação de vários user stories ou melhorias;
Dar suporte operacional aos sistemas aplicacionais da Atlassian;
Coordenar e ajudar nos upgrades ao sistema de JIRA, Confluence, Bitbucket e Service Management;
Resolver problemas de performance aplicacional relacionados com a stack Atlassian;
Aplicar costumizações built-in e third party add-ons para estender as funcionalidades do JIRA / Confluence de acordo com as necessidades, verificando dependências e restrições;
Gerir tickets para assegurar a resolução de problemas em tempo útil para os utilizadores finais.
**Stacks**:
Confluence, Jira Software, Jira Service Management, Jira Work Management, Bamboo, Bitbucket
**Requisitos**:
Formação técnica e conhecimentos de programação
Formação técnica na área de IT, com conhecimento em linguagens de programação como Java e/ou JavaScript.
Conhecimento de web services
Experiência com web services, incluindo REST, SOAP, JSON e XML.
Capacidades de troubleshooting e resolução de problemas
Habilidades para identificar e resolver problemas na sua raiz, considerando o contexto amplo de utilização e performance das ferramentas.
Comunicação e compreensão de requisitos
Capacidade de comunicação verbal e escrita para trabalhar com a equipa na recolha e tradução dos requisitos de negócio para soluções JIRA/Confluence.
Gestão de prioridades e cumprimento de deadlines
Habilidade para priorizar múltiplos pedidos e cumprir prazos rigorosos.
**Idiomas**:
Domínio do Inglês, falado e escrito.
**Pontos extra**:
Licenciatura e/ou Mestrado em Engenharia Informática ou similar;
Experiência de utilização de GIT e ferramentas Atlassian;
Conhecimento como administrador de sistemas Windows/*nix;
Experiência com metodologias e abordagens ágeis como scrum.


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